Infinicept | October 12, 2023
Infinicept, a prominent provider of embedded payment solutions, and Payment Visor, a distinguished consulting firm specializing in payment management, have formally declared a strategic partnership.
Infinicept's payment solutions, in conjunction with Payment Visor's advisory services, will cater to customers' specific needs as they progress along their embedded payment journey. This collaboration will unite profound payment proficiency with Infinicept's Payfac-as-a-Service and embedded payments platforms, offering an enriched suite of services to the industry.
Deana Rich, Co-Founder and Co-CEO Infinicept expressed, "Payment Visor is a trusted partner in the industry, and we are thrilled to be working with their team."
[Source – Globe Newswire]
Suzie Bookout, CEO of Payment Visor, added, "Infinicept is a visionary organization committed to doing everything it can to help its customers. Working together and taking a collaborative approach means that we can create even better outcomes for our clients as they advance in payments."
[Source – Globe Newswire]
Todd Ablowitz, Co-Founder and Co-CEO of Infinicept said that to provide enhanced client support, Infinicept has introduced a versatile Payfac-as-a-Service model tailored for vertical software companies. These solutions and services align with Payment Visor's expertise and client-centric approach. He further stated that this collaboration can deliver substantial advantages to software enterprises.
Infinicept is a provider of embedded payment solutions and services designed to assist software companies in harnessing the benefits of embedded payments, such as enhanced revenue and greater oversight of the merchant experience. It has earned the trust of over 300 prominent software companies, payment processors, sponsor banks, and other entities by enabling them to transition into the modern era of software-driven payments.
About Payment Visor
Payment Visor is a management consulting and advisory firm specializing in providing strategic guidance to integrated software vendors and merchants who require assistance with payment strategies. By delivering streamlined, contemporary business solutions to bolster scalability and foster business expansion, the company effectively addresses crucial payment-related requirements of small and medium-sized business proprietors and software collaborators.
Solutions by Text | October 09, 2023
Solutions by Text (SBT) has officially unveiled the integration of embedded payment capabilities into its FinText platform. To facilitate the execution of these innovative text-based payments, the company has entered into a strategic collaboration with Nuvei Corporation.
The introduction of embedded payments by SBT simplifies the entire bill payment process within the text channel, encompassing the whole journey from initiating a payment to its completion. It will offer consumers a faster, more convenient and efficient transaction process in their preferred medium. Consumer finance companies will also enhance customer relationships and streamline billing and receivables management processes.
While talking about this, David Baxter, CEO of Solutions By Text, said that the announcement “represents a pivotal moment in SBT's mission to revolutionize the bill pay experience and signals our platform will continue to be at the forefront of consumer bill payment trends, as evidenced by Datos' market research."
[Source – Cision PR Newswire]
David Baxter further emphasized that embracing embedded payments over text means meeting and exceeding the evolving expectations of customers and their consumers, delivering an experience that drives results and sets the company on a path to continued growth and success in this dynamic market.
This launch will bring forth a host of enhancements, including enabling payments through simple keywords such as ‘Pay Now’ for expedited transactions, enhancing automated payment management by diminishing manual workloads and resource optimization and ensuring the security of customer data through secure tokenized PCI-compliant payments, thus bolstering the safeguarding of sensitive information. Additionally, it will facilitate regulatory compliance by leveraging FinText's pre-vetted, carrier-approved messaging templates, ensuring adherence to rigorous industry regulations.
About Solutions by Text
Solutions by Text, a pioneer in the FinText sector, enables consumer finance companies to engage, interact, and conduct transactions with their consumers in real time. Since its establishment, the company has offered compliance-focused conversational messaging solutions in the enterprise sector. Solutions by Text is committed to realizing its vision of introducing real-time payments to the text-based domain, fostering a seamless and persistent bill payment experience for businesses and their consumers.
Security and Compliance
PR Newswire | September 29, 2023
Opus, a global leader in payment technology solutions, has concluded a strategic partnership with Checkmarx, an industry leader in providing application security testing. This dynamic collaboration underscores Opus's unwavering commitment to security in the financial sector and represents a significant leap toward delivering unparalleled protection for its global list of clients.
Opus recognizes the vital importance of inoculating financial applications against potential vulnerabilities and threats that loom large in the digital era. This partnership combines the technical expertise of Opus in developing differentiated payment offerings with Checkmarx's cutting-edge and comprehensive application security platform.
Referring to the pressing need for enhanced security measures in the payments arena, Opus CEO Praveen TM said, "In an environment rife with ever-evolving cyber threats, financial data security is imperative. Opus is on an unrelenting mission to fortify the payment ecosystem. Our partnership with Checkmarx marks a significant milestone in Opus's mission to continually push the envelope and advance the security of the entire payment ecosystem."
This partnership further strengthens Opus' positioning as a strategic enabler, empowering clients to seamlessly embrace DevSecOps with Checkmarx's application security platform. The integration will allow Opus privileged access to Checkmarx One's features and advancements, enabling proactive enhancements for its clients' systems. Through proper configuration and automation, Opus' client will be able to identify, prioritize and respond to threats and vulnerabilities based on their business impact.
With real-time payments coming to the fore, the role of a robust application security platform is critical. With Checkmarx by our side, we are poised to deliver state-of-the-art security solutions that safeguard the future of finance. Together, we will help organizations accelerate their digital transformation journeys while ensuring that security is embedded into every stage of their application development process, Praveen TM added.
About Opus Technologies (formerly Opus Consulting Solutions)
Opus Technologies is a global provider of outcome-driven payment strategies. Opus combines its deep technology proficiency with unmatched domain expertise in payments and FinTech to deliver unparalleled quality and value in their work.
PR Newswire | October 17, 2023
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has partnered with Lumin Digital, the leader in cloud-native digital banking solutions, to streamline digital-first member service. Glia's DCS capabilities are now integrated into Lumin's online banking platform, enabling quicker, effortless member support.
Lumin Digital, a cloud-native digital banking platform, elevates financial institutions' user experiences to match larger institutions and deliver the modern banking experiences that today's users expect. With a focus on service, user experience, safety, and security through advanced automation, Lumin Digital enhances engagement by offering personalized recommendations in spending insights, financial advice, fraud alerts, and savings goals. Lumin enables banks and credit unions to provide real-time updates and value-added features supported by a dedicated team of industry experts, designers, and developers.
Pre-integration of the Glia Interaction Platform within Lumin's digital banking offering enables a seamless digital-first customer experience across all channels—SMS, chat, voice and video—without breaking the digital connection. Online collaboration tools, including CoBrowsing, allow financial institutions to guide customers, improve satisfaction and build loyalty for banks and credit unions.
At Lumin, we believe that technology should be built for, not to replace, the human connection, said Sean Weadock, Chief Product Officer at Lumin. Glia's robust service and support tools squarely align with that philosophy, enabling credit unions to leverage digital-first technology to maximize meaningful human conversations and reach quicker resolution. This partnership will empower banks and credit unions to deliver a unified approach to member service across all channels, boosting efficiency, revenue and loyalty.
"The combined services of Lumin's digital banking platform and Glia allow Ascend to continually meet the ever-evolving needs of our members," said Matt Jernigan, President and CEO at Ascend Federal Credit Union. "Through this partnership, our members can seamlessly manage their funds and monitor their overall financial health using secure, reliable, and innovative technology."
The integration within Lumin's online banking platform overcomes silos and fragmented solutions, providing a frictionless experience for members, agents and managers. Members benefit from real-time guidance, accelerated interactions and improved satisfaction. Glia and Lumin already have 15 mutual credit union clients.
"We live in an always-on world where interactions are expected to happen on screen, on demand and on point," said Steve Kaish, SVP of Alliances at Glia. "Our commitment to delivering the right interaction at the right time aligns with Lumin's dedication to delivering exceptional member experiences, and we are excited to provide credit unions with the tools needed to optimize their member interaction strategies for today and beyond."
Glia and Lumin will be at the Jack Henry Connect conference next week. See Glia at booth 1009 and Lumin at booth 333.
About Lumin Digital
Lumin Digital is a fintech company specializing in digital banking solutions. Through a fundamentally different approach to technology, service, and people, the company provides financial institutions with a best-in-class, cloud-native platform that drives consumer adoption, engagement, and growth. For more information, visit lumindigital.com.
Glia redefines how businesses interact with customers. The Glia Interaction Platform unifies Digital Customer Service (DCS), traditional call center, and automation with a ChannelLess™ Architecture, empowering businesses to create the ideal mix of interactions and adapt on demand. The ability to easily shift volume between channels drives revenue, efficiency, and loyalty at the same time.
Glia has partnered with over 450 banks, credit unions, insurance companies and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company and a Great Place to Work for a third year in a row, the company has raised over $150 million in funding from top investors and was recently valued at over $1B by top tier investors. To learn more visit glia.com.