Home > News > Trending news > Abe.ai and Lumin Digital Form a Partnership in Digital Banking

Abe.ai and Lumin Digital Form a Partnership in Digital Banking

Envestnet, Lumin Digital | April 15, 2021

Abe.ai, a pioneer in AI-powered virtual assistant products for financial institutions, and Lumin Digital (a PSCU company), a leading provider of online and mobile digital banking solutions, announced a multi-year collaboration today that will allow Lumin to deliver Abe's fully-integrated Virtual Financial Assistant (VFA) to its clients.

Abe.ai's VFA will be introduced at Lumin's digital banking layer and incorporated in the authenticated, mobile, and online banking platforms as part of this partnership. This will allow a customer with one of Lumin's financial institution clients to log in to their mobile app or online banking site to get answers to a variety of questions, perform a variety of banking transactions, and gain knowledge to help their financial wellbeing through natural language inside a user-friendly interface. It also gives the user the option of interacting with a live team member if that is their choice.

"Lumin Digital is pleased to announce a collaboration with Abe.ai to provide our customers with the powerful capabilities of their Virtual Financial Assistant. Our clients would benefit from providing their customers with the superior service and connectivity that consumers demand "Lumin Digital's president, Jeff Chambers, says

As a cloud-based digital banking platform built with cutting-edge technology, Lumin Digital offers members a closely connected and personalized interface comparable to those of larger financial institutions. Lumin Digital assists credit unions and banks in further engaging with their customers, increasing value, and strengthening relationships by providing a truly personalized journey. Lumin Digital continues to innovate in the digital banking space, defining itself through technologies designed for human connection. To have a member-centric experience, Lumin Digital's offering seamlessly integrates with a wide range of PSCU and other network tools and features, such as card services, rewards management, and data analytics.

Abe.ai's contextually conscious and always learning VFA, driven by AI, machine learning, and natural language processing, can be programmed to ask and answer questions in common, conversational language. This two-way dialogue offers a more natural experience, allowing clients and participants to get quick answers and financial advice. Abe.ai's VFA will optimize and combine industry-leading insights solutions, personal financial reporting applications, and more as a solution for Envestnet I Yodlee, a leading data aggregation and analytics platform powering dynamic, cloud-based innovation for digital financial services.

About Lumin Digital
Lumin Digital, a PSCU based in San Ramon, California, provides digital banking solutions to financial institutions in the United States. Lumin Digital, founded by financial technology experts, is aiming to redefine digital banking with its proprietary customer interaction platform, offering banks and credit unions a solution that helps them to easily and securely respond to the needs of their users. Organizations will implement custom services for customers using Lumin Digital's user data and predictive analytics, providing a fully customized path that helps consumers thrive while building a connected relationship.

About Envestnet
Envestnet, Inc. is revolutionizing the delivery of financial advice and wellness services. Their goal is to bring innovative technology, solutions, and intelligence to advisors and financial service providers to make financial security a reality for all. About 106,000 advisors and over 5,100 companies, including 17 of the 20 biggest U.S. banks, 47 of the 50 largest wealth management and investment firms, over 500 of the largest RIAs, and hundreds of FinTech corporations, rely on Envestnet technology and services to improve outcomes for enterprises, advisors, and their clients.

Spotlight

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Draft IFRIC Interpretation DI/2015/2 Foreign Currency Transactions and Advance Consideration is published by the International Accounting Standards Board (IASB) for comment only. The proposals may be modified in the light of the comments received before being issued in final form...


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Facepay Announces Facepay Crypto to Bring Cryptocurrency Payments to Auto Shops

Facepay | March 07, 2022

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