Q&A with Vishal Srivastava, Vice President (Model Validation) at Citi

Media 7 | September 8, 2021

Vishal Srivastava, Vice President (Model Validation) at Citi was invited as a keynote speaker to present on Fraud Analytics using Machine Learning at the International Automation in Banking Summit in New York in November 2019. Vishal has experience in quantitative risk modeling using advanced engineering, statistical, and machine learning technologies. His academic qualifications in combination with a Ph.D. in Chemical Engineering and an MBA in Finance have enabled him to challenge quantitative risk models with scientific rigor. Vishal’s doctoral thesis included the development of statistical and machine learning-based risk models—some of which are currently being used commercially. Vishal has 120+ peer-reviewed citations in areas such as risk management, quantitative modeling, machine learning, and predictive analytics.

As workplaces start to open, a hybrid model—seems to be a new norm that provides flexibility for people to operate both from their homes and offices, as we emerge out of the pandemic period.



MEDIA 7: Could you please tell us a little bit about yourself and what made you choose this career path?
VISHAL SRIVASTAVA:
Since my childhood, I have had a deep interest in math and science—which led me to pursue a bachelor’s in engineering degree at NIT Trichy (National Institute of Technology, Tiruchirappalli) in India. Later, to advance my knowledge, I pursued MBA and Ph.D. studies in the United States, with fully-funded university scholarships. During my Ph.D. research, I was intrigued by various applications of mathematics with which risk in engineering systems could be quantified. Thanks to my advisors Prof. Carolyn Koh and Prof. Luis Zerpa at the Colorado School of Mines, I got the opportunity to explore ideas—from first principles to machine learning—and to build risk modeling frameworks in high-pressure flow systems. As a result of my Ph.D., we were able to develop risk frameworks to be used by consortium partners that included leading global energy companies. My Ph.D. research in the quantification of risk was an intellectually stimulating experience that taught me that anything is possible if we let our focus and energy stick to a single idea over a reasonable time.

Due to the nature of my Ph.D. research—which included quantitative risk modeling—and my earlier degree of MBA in Finance, I was contacted by several risk management professionals for a potential job opportunity in the finance sector. From a mathematical standpoint, risk management in engineering and finance has a lot of overlap.  The computation of risks in engineering systems deals with investigating factors that can lead to a system failure, which can be predicted using first principles-based engineering methods or with statistical models that include the historical distribution of failure events. Similarly, credit risk management can be approached using the first principle-based mathematical methods or statistical models that forecast defaults as a function of macroeconomic or account level variables. In both cases, a binary classification model can be developed in modeling these default or failure events. I found it fascinating to explore the different avenues where a graduate study in risk engineering could be applied.

About six months before my Ph.D. defense, I had an offer from Bank of the West, BNP Paribas in model risk division. My job role as an Assistant Vice President in the Model Risk Team was to challenge the model-building process of credit and fraud risk models—both involved binary classification models. The credit risk models include a logistic regression framework which is a well-accepted industry methodology for classification and is easy to interpret. The fraud risk models included both—traditional rule-based models—and new age RNN (Recurrent Neural Network) based sequential models, which use complex and non-linear models. From this experience, I learned that from a regulatory standpoint—model explainability could be a key factor while selecting a model. This was a valuable experience, but I’ve always enjoyed challenging myself and moving out of my comfort zone. So, about one and half years later, I accepted an opportunity to work as Vice President with Citibank’s Model Risk Division in the Secured Loan team, where my responsibilities included working with the international model validation team-members to review International and US Mortgage default risk models. My focus at this job is to challenge mortgage default risk models across various continents to ensure that these models are regulatory compliant. This experience is extremely insightful due to the varied nature of credit default events across different continents as well as the homogeneity in the modeling approach towards developing a model.


M7: What are some of the means through which you select appropriate model validation methodology?
VS:
In an increasingly competitive environment, financial institutions depend on models which help them optimize risks and make decisions that are well informed. Model validation managers need to ensure that every step in the model building process—data acquisition, conceptual soundness evaluation, model stability analysis, back-testing, performance assessment, model implementation testing—is well supported by a sound scientific framework. This is done to ensure that critical decisions such as loss estimates, capital allocation, and budget planning are taken based on scientific and mathematical reasoning rather than intuition. One key aspect in the whole model validation process is to ensure that the given model is compliant with the prevailing regulatory framework. In that regard, model developers present an assessment of all model usages and outputs. The performance assessment is conducted for all model usages and model outputs across all forecasting horizons. But one caveat of this process is that model risk assessment across all models can be cost-intensive. Therefore, the model review process is prioritized and models of higher importance—that are of substantial size and with significant risk contribution—are reviewed with a greater frequency. These are some of the key guidelines model validators keep in mind while performing model risk management activities.


The US economy has stayed resilient for most of 2021 when macroeconomic factors such as consumer spending and the unemployment rate have been showing promising trends.



M7: What are some of your go-to model validation techniques that help you effectively identify and manage model risk?
VS:
There can be no fixed technique that can be homogeneously applied to evaluate if a model under review is totally fit for the purpose. However, at a high level, there can be some guiding principles that could be quite useful while deciding to approve or reject a model. The first check is to ensure if there has been enough analysis performed on the conceptual soundness of the final selected methodology which is proposed in the model. Here the goal is to ensure that there is sufficient evidence to justify if the selected methodology is indeed the right modeling approach. For example, for the scorecard model, one can use logistic regression, decision tree, or neural network model. In such a situation, the model validator would review if enough analysis has been performed to justify if the given modeling framework suits the given data best and if the selected model can be sufficiently explained to the regulators. 

Additionally, model developers also explore the alternative modeling framework to demonstrate why the selected modeling framework is superior to the alternative modeling methodologies. The next aspect in model validation is to find if there are any inadequacies towards analysis or model documentation. If that is observed during the validation, the same needs to be recorded in the model validation report as findings and recommendations. In the model validation report, the model validator provides a record of comprehensive documentation to record all model findings and recommendations. This serves later as a reference document for model developers when there is a need for future model enhancement. Next, model developers need to ensure if model assumptions continue to be reasonable and are based on sound theoretical appropriateness. Consequences of model assumptions violations can be expensive. As an example, during the financial crisis of 2007–2008, several modelers assumed that the housing market will continue to grow based on the historical performance and previous data. However, during the financial crisis of 2007–2008, the housing market plunged, and many assumptions of those times were violated. As a result, several companies had to face a huge financial loss. Hence, it is imperative that each of the model assumptions is carefully evaluated. Model validators also need to ensure if the data quality checks have been performed sufficiently. The goal here is to ensure a scientific approach towards data segmentation, data cleaning, data sampling methodology, missing values, and data outliers—which can severely affect the model forecasts. The model validator also needs to ensure if data sources—both internal and external (rating agencies, etc.) are well checked and properly recorded while clearly justifying all data exclusions. The model validator also needs to ensure if the model developer has performed a sound variable selection process and if all variable transformations are well documented. Many times, continuous variables are converted to a categorical variable by a process called binning, and dummy variables are created. Any discrepancy in the variable transformation in the modeling and implementation stage can lead to a big discrepancy between the modeling and production. Another very important part of the model validation exercise is model back-testing and performance analysis.  This is to ensure that model is still producing accurate forecasts even for the recent period with unseen data. As described, the three main pillars of the model validation process can be depicted as below:
 

 



Model validation managers need to ensure that every step in the model building process—data acquisition, conceptual soundness evaluation, model stability analysis, back-testing, performance assessment, model implementation testing—is well supported by a sound scientific framework.

Model validator reviews if the model developer has performed back-testing in OOT (out-of-time) and OOS (out-of-sample) data to ascertain if the model is still accurate when the sample is not from the data that was used in the original developmental period to rule out overfitting. Next, the model validator must ensure if the model is meeting all the necessary regulatory compliance and all the model document fully complies with the necessary regulatory requirements. Model validators also need to review model dependencies. For instance, if the output from one model goes as an input to the second model, and if there is a performance issue with the first model, the performance of the second model can be adversely affected due to model dependencies. These are some of the pointers that model validators use to review a given model. A summary of the model validation review process can be pictorially represented in the below diagram:


M7: What do you see as the most noticeable change right now happening in the workforce, encouraged by the rise of digital technologies?
VS:
There is a Chinese proverb that says— “May you live in interesting times”. If we look around, we are rather living currently in transformational times that will redefine our future. Many banking tasks which earlier required physical proximity, are now being automated with digital innovations—that include advancements in computer vision and image recognition. Financial institutions have already introduced several innovative products—from automatic cheque deposits and online cash transfers to digital payments and transactions.  Additionally, the rise of digital technologies coupled with the changes due to the pandemic has brought irreversible changes in our workforce. As workplaces start to open, a hybrid model—seems to be a new norm that provides flexibility for people to operate both from their homes and offices, as we emerge out of the pandemic period.  There is an immense opportunity to retain the best parts of office culture while getting freedom from inefficient tasks and office meetings, which are unproductive.  This is resulting in the trend that commercial workplaces are moving into residential complexes as organizations are exploring new opportunities to be more efficient. We are seeing a new form of organizational agility, which is empowering teamwork across all disciplines and offshore locations. In my opinion, companies that quickly adapt to this remotely operated flexi-time organizational culture—rather than enforce the orthodoxy of 9-to-5 office-centric work—will have a clear competitive advantage in this new era of work. As digital transactions take precedence, many banking products such as payments and other forms of deposits—are fast becoming obsolete because people are able to use these applications on their cell phones. The ongoing pandemic has accelerated the adoption of automation and AI processes which were started in the pre-covid period. All these changes create immense opportunities in the financial sector in general.


M7: What are the top challenges you see for the industry in general?
VS:
The year 2021 is full of changes in many aspects. First, due to the rapid increase in pandemic cases worldwide, many countries witnessed some sort of slow-down in their economy during last year. However, with the ongoing vaccination drive, and reopening of offices and workplaces, synchronous global recovery has also been witnessed in the recent period. The US economy has stayed resilient for most of 2021 when macroeconomic factors such as consumer spending and the unemployment rate have been showing promising trends. However, the unemployment rate in the US for last year was among the highest in the last several decades. The dynamics and volatility in macroeconomic drivers thus affected many modeling forecasts. This is one of the main challenges from a model risk standpoint when many traditional models don’t seem to work as well as they did during the pre-pandemic time. The rise in macroeconomic volatility in the wake of COVID-19 has increased the uncertainty in modeling forecasts. When this uncertainty is not handled in a sound manner, this could result in two things—An inaccurate forecast from a simple model or a need towards a more complex model, giving rise to overfitting problems. From a model risk validation standpoint, model complexity is a growing challenge in the current times as many products are seeing the adoption of AI and machine learning to make the best use of banking data for improving efficiencies and gaining competitive intelligence. For such models, there is a need for modelers to explain the working of the model not just the performance of the model. With greater use of AI and analytics in the model risk domain, model explainability becomes a challenge faced by modelers. However, there have been significant advancements in model interpretability aspects with Explainable AI due to techniques such as LIME (Local Interpretable Model-agnostic Explanations) and SHAP, which stands for SHapely Additive exPlanation. Nevertheless, it is a constant battle to strike the right balance between model accuracy and model explainability in the wake of regulatory requirements. From a compliance viewpoint, this could also result in an environment that requires greater regulatory intervention in the model risk domain. These are some of the main challenges faced in the model risk domain from a technical standpoint. From a human resource viewpoint, finding good talent in the model risk domain is a big challenge in current times when many technology companies are hiring data scientists for similar roles. All challenges however come with great opportunities. Financial institutions are innovating and offering products that are creative and user-friendly. The speed of innovation has improved and the future only looks more promising.


M7: When you are not working, what else are you seen doing?
VS:
I love jogging and hiking in nature. I have recently finished a 100-day challenge of jogging 3 miles a day without missing a single day and I hope to take this to a next level by joining a marathon in Dallas when I move there next week. Apart from that, I love listening to podcasts on a variety of subjects. I have been recently listening to podcasts of Rich Rolls and Andrew Huberman, a neuroscientist from Stanford, who publicly presents his research about neuroscience and all the fun experiments his team performs at Stanford University. I also enjoy exploring different types of meditations and like to read about the healing effects of meditation. Other than these, I also enjoy swimming and vacationing to hilly places.

��


ABOUT CITIBANK

Citibank is one of the leading financial institutions of the world and is headquartered in New York City. It has one of the largest customer bases and has served more than 200 million clients with operations in more than 160 countries in the world. The U.S. branches are concentrated in six metropolitan areas: New York, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami. In addition, Citi is also a leading philanthropist company that is focused on catalyzing sustainable growth through transparency, innovation, and market-based solutions.

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Alviere & Array Partner to Enable Financial Wellness and Education Tools in Enterprise Embedded Finance Platform

PRnewswire | May 26, 2023

Alviere, the leading global embedded finance platform, is proud to announce that it is partnering with Array to offer Alviere's enterprise clients customizable digital credit and identity tools to increase digital engagement, generate revenue, and help end customers own their financial future. Alviere enables enterprises worldwide to offer financial products to their customers, partners, and employees. With the Alviere HIVE technology platform, organizations can enable an extensive range of financial products including virtual bank accounts, branded cards, global money transfers, payments, and web3 services. By integrating new features from partners into its platform, Alviere HIVE provides a single, integrated platform experience under one Master Services Agreement. In addition to Array, the HIVE platform combines proprietary technology across a vast, integrated partner ecosystem that includes Atomic, Cognito, ComplyAdvantage, Mastercard, Melissa, Mitek, Moody's, Plaid, TabaPay, and Visa, among others. Many consumers want to improve their financial wellness, but don't know where to start. Through the Alviere and Array integration, credit monitoring and identity protection tools are now seamlessly integrated in an enterprise's financial experience to help keep their customers in control of their credit. This partnership with Array ensures that Alviere continually delivers on a roadmap of compelling financial wellness features that increase consumer engagement in existing apps, websites, or experiences offered by enterprise clients. "As financial technology innovators, we believe consumers should have access to their financial information when, how, and with the company they want," said Alviere co-founder and CEO, Yuval Brisker. "Alviere is excited to partner with Array to deliver on that promise with educational and revenue-driving tools to keep consumers in control of their credit and identity, whether they choose to bank with their employer or their favorite brand." "At Array, our vision is to empower every individual to own their financial future through access to the right data and tools—at the right time," said Martin Toha, Founder and CEO of Array. "Unifying financial experiences in a single digital experience has a powerful impact on consumers' day-to-day lives. We are thrilled to help Alviere and its clients build enduring trust with customers by offering streamlined financial management on the HIVE platform." About Alviere Alviere's end-to-end financial technology platform allows any organization to seamlessly embed financial products and services into existing and new offerings. Alviere's platform offers an extensive range of configurable, branded financial products and services, including current accounts, savings, card issuance, the broadest array of payment options, global money transfers, and web3 services. As the first fully regulated financial institution in the embedded finance industry, Alviere prioritizes regulatory compliance, security, and fraud prevention. To find out how Alviere can enable your business to power the financial needs and aspirations of your customers, visit alviere.com. About Array Array fuels financial progress for many of the world's leading fintechs, financial institutions, and digital brands with a suite of private-label fintech solutions that can be easily embedded. Array drives engagement and revenue for our clients by helping them stand out in a crowded market and forge deeper relationships with their customers. More than a suite of products, we're building a platform to help consumers own their financial future. Array was founded in 2020 by Martin Toha and Phillip Zedalis. Key investors include Battery Ventures, General Catalyst, and Nyca Partners. To learn more visit array.com.

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PAYMENTS, FINTECH

UniCredit and Mastercard Expand Payments Partnership

Businesswire | May 29, 2023

UniCredit and Mastercard today announce a global expansion of their payment partnership. The agreement sets the stage for the start of a strong partnership consistent with the UniCredit Unlocked strategy. This is the first time any large commercial bank has put in place a single card multi market strategy of this scale in Europe. It brings together in one agreement UniCredit’s ability to harness the collective weight of 13 banks as one institution with Mastercard’s expertise in the card payment space. The significant broadening of the parties’ relationship will deliver payment innovation and enhanced digital experiences to customers. This enhanced multi-year partnership provides the necessary resources to achieve a shared ambition to increase the speed of innovation in the payments space and put customers at the center. It enables UniCredit to provide a best in class offering for all its cardholders, delivering a simplified core product proposition, optimized digital experience with a full suite of in-app solutions and the development of a dedicated approach for innovation, increasing payment choice to customers, across multiple payments rails. Both parties’ commitment to increase their tangible actions across environmental and social sustainability will also be enhanced through this partnership. Insight and resources will be combined with a particular focus on the implementation of new projects on common ESG goals, developing solutions to support empowering communities to progress, fighting climate change with mindful spending choices and the ability to contribute tangibly to environmental goals, integrating donations in the everyday spend. This agreement is a clear example of the execution of the UniCredit Unlocked plan, uniting 13 banks to deliver value for UniCredit stakeholders in a capital-light manner, taking opportunities from European DNA but working as a unified group. It is the most immediate manifestation of the potential within payments, which UniCredit is focused on to further extract value in terms of product simplification, cost synergies and digital transformation. The partnership will focus on supporting the delivery of the UniCredit’s strategic priorities. This includes digitalization of payments solutions, offering multi functioning solutions with a fully equipped card. It aligns with UniCredit’s brand attributes to build increased preference and loyalty across the consumer lifecycle, enriching bank wide opportunities thanks to Mastercard’s strong award-winning Priceless brand platform and sponsorship marketing assets. “This partnership epitomizes the essence of UniCredit Unlocked and our commitment to leverage the full impact of our multi market footprint as one complete offering for the benefit of our clients," said Andrea Orcel, CEO, UniCredit. "Our geographical reach and Mastercard’s expertise in this space enables us to not only streamline our partnerships and contracts, but enhance our digital, security and product offering for all our current and future cardholders. This is a perfect example of the new way of managing projects in UniCredit, bringing benefits to all legal entities in a disciplined way and acting as a single company.” “UniCredit has been an important partner for many years. Together we have created real solutions that help people and businesses across Europe. This expanded relationship will build on that experience to bring new innovations to UniCredit cardholders,” said Michael Miebach, CEO, Mastercard. UniCredit Note for Editors UniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class for all stakeholders, unlocking the potential of our clients and our people across Europe. We serve over 15 million customers worldwide. They are at the heart of what we do in all our markets. UniCredit is organized in four core regions and two product factories, Corporate and Individual Solutions. This allows us to be close to our clients and use the scale of the entire Group for developing and offering the best products across all our markets. Digitalisation and our commitment to ESG principles are key enablers for our service. They help us deliver excellence to our stakeholders and creating a sustainable future for our clients, communities and people. Mastercard Note for Editors Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

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