Customers demand more from financial services these days, especially now that software-based financial technology (fintech) providers offer digital alternatives. Digital disruption is forcing banks and other financial services towards one solution: digital transformation. Learn how in the newest infographic below from VMware Air Watch, “Banking on Digital Transformation.” The results of a Gallup Panel revealed that customers are decreasingly engaged with (or in other words, emotionally connected to) their primary bank. Fully engaged customers bring in 37% more annual revenue, but according to the results. To boost engagement, banks must give clients what they want digital interaction.