The Era of the Customer-Driven Bank

Marketforce

Identifying the real needs of the digital banking customer.What are the current challenges that banks face when connecting with consumers? Brand or real-time experience: which matters more to the user? Will open banking enhance or eliminate current customer personalisation strategies Dealing with demographics: will new user experiences appeal to everyone? Can bespoke personalisation be offered to different banking demographics?Breaking barriers: how can the industry create seamless external collaborations?
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Spotlight

Connie had been a controller for almost a decade, and while she loved her job, the close never got any easier. Doing things manually was becoming unsustainable, remote collaboration wasn’t feasible, and employees were grumbling. Meanwhile, Vinny, their newest accountant, claimed to have saved significant time during the close at


OTHER ON-DEMAND WEBINARS

Cybersecurity as a Business Enabler for Banks

CBA

This webinar will provide an overview of the cybersecurity environment banks face. It will discuss the actions banks can take to build more robust cybersecurity programs that enhance their resilience, educate consumers, and enable a more efficient and customer-friendly experience. The webinar will discuss cybersecurity strategies, challenges, and decisions; interactions with private-sector and government organizations to share information; and the people, policy, and technology best practices that lead to successful cybersecurity programs.

Annual Meeting of Shareholders

Intact

Our growth continued with the acquisition of Guardian Insurance’s business in Canada in 1998, followed by the acquisition of Zurich Canada’s home, auto and small and medium business insurance portfolio in 2001. Halifax Insurance Company, Commerce Group and Western Union were later merged to become ING Insurance. Belair would become the first company in North America to offer insurance products online under the name belairdirect.

Uncovering The Middle East Banking Attacks

FireEye

FireEye’s Dynamic Threat Intelligence (DTI) has identified a wave of emails containing malicious attachments being sent to multiple banks in the Middle East region. The threat actors appear to be performing initial reconnaissance against would-be targets, and the attacks caught FireEye’s attention since they were using unique scripts not commonly seen in crimeware campaigns.FireEye now invites you to learn more about what happened from its Director of Mandiant Services in the Middle East. Stuart will elaborate on these targeted attacks, detailing the tools, tactics, techniques and procedures used as well as to discuss the intelligence gained from them to help you better protect your organisation against similar natured attacks now and in the future.

The regulation revolution in financial services

Marketforce

Financial services are currently in the midst of a regulatory upheaval, with changes from the GDPR and Open APIs to the New Payments Architecture and PSD2. Each of these shifts would be significant in themselves, but coming together they represent a significant period of transformation affecting almost every part of the financial services world.

Spotlight

Connie had been a controller for almost a decade, and while she loved her job, the close never got any easier. Doing things manually was becoming unsustainable, remote collaboration wasn’t feasible, and employees were grumbling. Meanwhile, Vinny, their newest accountant, claimed to have saved significant time during the close at

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