Digital Disruption And The Connected Customer: The Operational Challenges For Financial Services

The world is changing, and fast. Disruption is relentless as new technology, fierce competition and changing customer behaviour reshapes the challenges and opportunities facing financial services firms. In this discussion, C-suite level speakers from companies such as LV= and HSBC, will discuss how new technologies will disrupt financial services and what banks and insurers will need to do in order to keep pace. Your banking operations have been forced to operate leaner and under more complex compliance regulations. The good news is that with these additional challenges come additional opportunities. Local banks serve as the backbone of the banking system in the U.S., helping small and mid-sized businesses across the country to grow and invest.