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Customer Experience in Banking - a CTO's Perspective Customer Experience in Banking: A CTO’s Perspective Shubhra Sinha VP, Portfolio Marketing DataStax Brett Brunick Chief Technology Officer TCF Bank In a rapidly evolving world. Each new innovation accelerates expectations © 2017 DataStax, All Rights Reserved. Company Confidential CONTEXTUAL These cloud applications must meet expectations. ALWAYS-ON DISTRIBUTED SCALABLEREAL-TIME © 2017 DataStax, All Rights Reserved. Company Confidential Create Defining Moments. The Importance of Now! Real-time Data Always. Everywhere © 2017 DataStax, All Rights Reserved. Company Confidential Brett Brunick Chief Technology Officer, TCF Bank TCF Bank A Minnesota-based national bank holding company. $21.3 billion in total assets 376 branches in eight states: – Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona, South Dakota Provides retail banking and wholesale lending services across the US. At TCF, we’re proud to offer services and opportunities designed to help improve life for our customers, our employees, and the communities we serve.
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Automate every piece of your invoice-to-cash process and boldly go where your AR department hasn’t gone before! Find out how to dramatically reduce DSO while increasing transparency, flexibility, scalability and efficiency. The next generation of AR solutions can help you improve customer relationships and make employees happier at the same time. Join Billtrust and learn about the new frontier of Payment Cycle Management.
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Embedded lending is booming. Over the past year, huge numbers of retailers now offer lending services to consumers with new buy now, pay later (BNPL) that is increasing conversion by an estimated 20-30%. Alongside this, payment service providers (PSPs) and e-commerce platforms outside of the traditional finance environment are also starting to lend to their business customers directly.
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The cost savings from AP automation are proven and compelling. But advanced accounts payable technologies such as analytics and artificial intelligence can help organizations achieve even greater cost savings and strategic benefits by unlocking powerful insights into working capital and spending.
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