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INVESTING IN CUSTOMER DIGITAL ONBOARDING: THE BENEFITS FOR BANKS

April 02, 2020 | (9:00 am)
USA (United States of America)
SHARESHARESHARE
Banks must go beyond authentication and invest in digital onboarding – a continued source of frustration for customers. There are too many customer touchpoints for incumbent financial players to remain viable competitors to their digital counterparts. While traditional banks are moving towards improvements, often as part of wider digital strategies, neobanks are offering polished onboarding processing with advanced technology.