What are blockchains

Infographic | December 1, 2019

In its latest research, Forrester reveals how Customer experience (CX) improvements drive revenue growth by creating loyal customers. The findings highlight that a single point improvement in a retail bank’s CX Index score could result in $124 million in increased revenue. These findings strengthen our conviction that fast, accurate and friendly customer service delivered as part of a unified banking experience across every interaction is a business imperative for banks.

Infographic | January 16, 2020

The way people spend, save, and handle money nowadays have drastically changed. With the introduction of fintech solutions and new investment vehicles, it’s not surprising to see banking and financial industries now adapting to the modern needs of the younger generations. More tech trends are set to disrupt financial services in 2020,

Infographic | April 7, 2021

Open Finance involves an extension of Open Banking principles to a wider field of financial services and products. It is a new paradigm where data from multiple sources beyond banking can help build innovative and inclusive financial services. These conditions make Open Finance a perfect fit for Latin America, a region where users’ financial lives don’t take place exclusively within the walls of banks. In part, because part of the population is still underserved by traditional financial institutions: only 51 percent of adults in the region are bank account owners. And, increasingly, because emerging fintech providers are targeting these customers with digital solutions.

Infographic | January 14, 2020

This is a preview of recent Banking research from Business Insider Intelligence. Business Insider Intelligence offers even more banking and finance coverage with Banking Pro. Subscribe today to receive industry-changing banking news and analysis to your inbox.

Infographic | January 29, 2020

This is a preview of recent Fintech research from Business Insider Intelligence. Business Insider Intelligence offers even more fintech coverage with Fintech Pro. Subscribe today to receive industry-changing finance news and analysis to your inbox.

Infographic | May 20, 2022

NFTs are bought and sold for millions of dollars. According to a survey by Deloitte, OpenSea’s trading volume surpassed $200 million in August 2021, compared to $100,000 in December 2020. OpenSea holds more than 60 million NFTs in total