Infographic of e-banking

Infographic | December 1, 2019

In its latest research, Forrester reveals how Customer experience (CX) improvements drive revenue growth by creating loyal customers. The findings highlight that a single point improvement in a retail bank’s CX Index score could result in $124 million in increased revenue. These findings strengthen our conviction that fast, accurate and friendly customer service delivered as part of a unified banking experience across every interaction is a business imperative for banks.

Infographic | January 16, 2020

The way people spend, save, and handle money nowadays have drastically changed. With the introduction of fintech solutions and new investment vehicles, it’s not surprising to see banking and financial industries now adapting to the modern needs of the younger generations. More tech trends are set to disrupt financial services in 2020,

Infographic | May 6, 2020

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Infographic | February 10, 2020

Here’s how digital security pioneer V-Key helps banks establish secure and agile digital channels, without hardware. As technology evolves, banks and financial institutions have no choice but to innovate. However, when it comes to security, many still rely on traditional, costly methods.

Infographic | November 30, 2021

With the acceleration of digital business, financial services organisations need to ensure their IT capabilities keep up with customer and employee demands. Seamless connectivity, end-to-end security and cloud readiness are just some of the IT prerequisites that the industry must address to support hybrid working models, compete with newcomers to the sector and comply with evolving regulations.

Infographic | November 19, 2021

Open banking technology platforms exhibit double and triple-digit revenue growth (figure 1) These platforms showcase triple-digit revenue multiples: Truelayer, Railsbank and Tink have valuations of more than 100x revenue (figure 2) High M&A and funding activity drives growth and valuation, and the cards schemes are also in the game (figure 2) Data aggregation and payments are the most common use cases, followed by personal finance, credit scoring, and business management (figure 3) Open banking platform services largely address banks and select verticals such as iGaming, insurance, and property management today. Payments and credit scoring are the most applied services across many verticals (figure 4)