7 Banking Customer Experience Stats you Must Know

December 1, 2019

In its latest research, Forrester reveals how Customer experience (CX) improvements drive revenue growth by creating loyal customers. The findings highlight that a single point improvement in a retail bank’s CX Index score could result in $124 million in increased revenue. These findings strengthen our conviction that fast, accurate and friendly customer service delivered as part of a unified banking experience across every interaction is a business imperative for banks.

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Keller Mortgage

Keller Mortgage is a privately-owned mortgage banking company headquartered in the Columbus, Ohio area that focuses on home purchase mortgage lending. Before May 1, 2016, Keller Mortgage was known by the legal name Fearon Financial LLC. NMLS#140234

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Why Do Businesses Outsource Financial Services?

Infographic | March 22, 2022

The most common reasons for outsourcing financial services are: Reduce Costs, Focus on Core Business, Enhance Service Quality, Access to Financial Skills and Infrastructure, Critical to Business Needs, Drive Transformational Change, and Manage Business Environment.

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NFTs are the Next Big Investment Opportunity

Infographic | May 20, 2022

NFTs are bought and sold for millions of dollars. According to a survey by Deloitte, OpenSea’s trading volume surpassed $200 million in August 2021, compared to $100,000 in December 2020. OpenSea holds more than 60 million NFTs in total

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These 5 factors are fueling a massive transformation in banking

Infographic | January 14, 2020

This is a preview of recent Banking research from Business Insider Intelligence. Business Insider Intelligence offers even more banking and finance coverage with Banking Pro. Subscribe today to receive industry-changing banking news and analysis to your inbox.

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State of the Fintech Industry

Infographic | December 24, 2019

Tech firms have enjoyed a deluge of funding in the last few years. As discussed in our State of Venture Capital report, 2018, in particular, was a bumper year, with a total of $254 billion invested globally into ~18,000 startups through venture capital funds—a sharp increase of 46% from 2017’s total. Figures for 2019 are not yet completely finalized, but initial reports point to a slowdown in funding levels in the first half of the year and a mild rebound in Q3.

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Unscrambling the U.S. Auto Debt Explosion

Infographic | December 16, 2019

Owning a car should make life much easier. But while automobiles have become a modern necessity, for others, it’s a costly amenity. This infographic, courtesy of CarPaymentCalculator.net, shows how automotive debt has grown rapidly due to rising vehicle prices, longer loan terms and consumers increasingly opting to trade in vehicles with negative equity.

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Future Ready Finance Survey 2019

Infographic | December 12, 2019

KPMG International’s Future Ready Finance Global Survey provides key insights on finance’s priorities, challenges and capabilities. The good news is that success is achievable. Indeed, Finance functions at high-performing companies have not only been able to adapt to this new environment, but to thrive in it.

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Spotlight

Keller Mortgage

Keller Mortgage is a privately-owned mortgage banking company headquartered in the Columbus, Ohio area that focuses on home purchase mortgage lending. Before May 1, 2016, Keller Mortgage was known by the legal name Fearon Financial LLC. NMLS#140234

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