7 Banking Customer Experience Stats you Must Know

December 1, 2019

In its latest research, Forrester reveals how Customer experience (CX) improvements drive revenue growth by creating loyal customers. The findings highlight that a single point improvement in a retail bank’s CX Index score could result in $124 million in increased revenue. These findings strengthen our conviction that fast, accurate and friendly customer service delivered as part of a unified banking experience across every interaction is a business imperative for banks.

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FutureAdvisor

FutureAdvisor is an award-winning digital wealth management firm serving client households nationwide from our offices in San Francisco. We use software to power a wealth management experience accessible to everyone, at less than half the price charged by traditional firms. Our clients are the mass-affluent investors underserved by traditional financial advisory and wealth management firms. FutureAdvisor is leading a shift in financial services towards transparency, convenience and inclusion. FutureAdvisor is looking for engineers to help build better portfolio management tools for everyone. Our unbiased financial advice is giving middle- and working-class families powerful tools they never had access to before, and they're free.

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Payment processing is one of the most crucial aspects of running an eCommerce marketplace. When you’re starting an online mall like Amazon or eBay, make sure you can offer the most convenient payment methods for your customers. It’s important to keep in mind that the payment method’s popularity greatly depends on the country you’re selling in. You can easily lose customers at checkout if they don’t trust or don’t like your payment methods.

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Make Big Data Your Big Advantage in Financial Services

Infographic | December 1, 2021

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7 Technologies disrupting the Finance Industry

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Spotlight

FutureAdvisor

FutureAdvisor is an award-winning digital wealth management firm serving client households nationwide from our offices in San Francisco. We use software to power a wealth management experience accessible to everyone, at less than half the price charged by traditional firms. Our clients are the mass-affluent investors underserved by traditional financial advisory and wealth management firms. FutureAdvisor is leading a shift in financial services towards transparency, convenience and inclusion. FutureAdvisor is looking for engineers to help build better portfolio management tools for everyone. Our unbiased financial advice is giving middle- and working-class families powerful tools they never had access to before, and they're free.

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