CORE BANKING

West Community Credit Union Elects Lumin Digital for Enhanced Digital Banking Services Provision

Lumin Digital | April 11, 2022

West_Community_Credit
Lumin Digital, a PSCU company, declared today that West Community Credit Union (WCCU), based in Missouri, has signed a multi-year agreement for Lumin Digital's cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support the credit union's more than 27,000 members by going live on the platform in October 2022.

West Community Credit Union is an advanced financial institution that strives to build relationships based on trust by understanding the needs of its member along with smart solutions. With over a decade of consistent growth, the credit union understands the importance of providing a digital solution that provides a robust, personalized banking experience.

Lumin Digital is a cloud-native digital banking platform that will offer credit union members an integrated and customized experience more than other larger financial institutions. Lumin Digital will assist credit unions, and financial institutions drive better engagement with their users through personalized recommendations and communication in expenditures, financial advice, fraud alerts, and savings goals. These services will be provided by focusing on user experience, service, safety, and security through sophisticated automation.

Interestingly, credit unions can use Lumin to provide users with real-time updates and new features that would add value and simplify everyday banking. The team's wealth of industry knowledge, technological innovation and user experience testing will enable all of Lumin's offerings and capabilities.

We're regularly in quest of new service offerings and technological capabilities to offer our members. And this partnership with Lumin Digital will allow us to provide them with a sophisticated and convenient way to access and manage their finances. This partnership made perfect sense for us based on Lumin's sterling reputation within the Fintech space and their platform's superior interface and functionality."

Koren Greubel, Vice President of Marketing and Digital Engagement at West Community Credit Union

West Community Credit Union and Lumin Digital share a passion for technology, service, and customer. This approach will help our clients and members feel confident, secure and engaged in their digital experiences. Our partnership speaks to the WCCU’s credibility built by their members for more than 85 years by always seeking new ways to enhance their offerings and financial solutions."

Jeff Chambers, founder and CEO of Lumin Digital.

Lumin Digital endures to drive innovation in the digital banking space and differentiates itself through technology for human connection. Lumin Digital's offering provides complete integration to a wide array of PSCU and other platform tools and capabilities, including rewards management, card services, and data analytics, to provide a member-centric experience.

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