FINANCIAL MANAGEMENT

Credit Human and Lumin Digital Agree to Offer Enhanced Digital Solutions

Credit Human | March 28, 2022

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Lumin Digital and Credit Human Federal Credit Union (Credit Human) announced that they had signed an agreement for Lumin Digital's cloud-native platform as an initiative to enhance its online and mobile digital banking services. Lumin Digital will support Credit Human's more than 200,000 members through the initiative once I will go live on its platform in September 2022.

Lumin Digital is a PSCU company, whereas Credit Human is headquartered in San Antonio. Credit Human is one of the 100 largest credit unions in the U.S. and is one of the largest in Texas. Founded in 2935, Credit Union has been into banking, investment planning and loan services.

Lumin Digital is a cloud-native digital banking platform that provides a highly integrated and customized experience similar to larger financial institutions' offerings to credit union members. Lumin Digital aids credit unions and financial institutions drive better engagement with their customers/users. Lumin uses personalized recommendations and communications to engage with users with financial bits of advice, fraud alerts and saving services. With Credit Unions, Lumin will provide users with real-time updates and new & valuable features and simplify everyday banking.

For more than 85 years, our focus has been to provide the best possible service to our members. With the help of investing in Lumin Digital's platform and offerings, we can create a more personalized and empower the experience for our members, so that they can rely. Thus, the process will help customers better manage their finances and become financially healthier."

Laurie Thomas, Member Services and Deposits Senior Manager at Credit Human.

Credit Human's continuing success reflects its commitment to exceptional member experiences that seamlessly integrate in-person and digital interactions. We look forward to partnering with Credit Human to build highly engaging digital experiences for their members that simplify their financial lives, with minimal friction and effort, for years to come."

Jeff Chambers, founder and CEO of Lumin Digital.

Lumin Digital endures driving innovation in the digital banking space differentiating through technology built for human connection. With the help of Lumin Digital's seamless integration and a wide array of PSCU and other platform tools and capabilities, including card services, rewards management, and data analytics, we are best known to provide a member-centric experience.

Spotlight

Developing products and services to match the changing preferences of cost-conscious customers is hard and getting harder. Meanwhile, a proliferation of digital banking channels is making the technical infrastructure increasingly complex and difficult to grasp. And keeping up with evolving technologies is no easier.

Spotlight

Developing products and services to match the changing preferences of cost-conscious customers is hard and getting harder. Meanwhile, a proliferation of digital banking channels is making the technical infrastructure increasingly complex and difficult to grasp. And keeping up with evolving technologies is no easier.

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