Zendesk

Zendesk | August 25, 2020

Zendesk, Inc. (NYSE: ZEN) today announced the launch of Explore Enterprise, the newest solution within its service-first CRM platform, which enables companies to analyze real-time data in order to understand changing needs. As global ticket volume reaches record highs, leaders can use Explore Enterprise to share relevant insights instantly with other teams and departments, helping them make faster decisions to improve their entire customer experience. “Customers are seeking more support fr...

Zendesk | July 08, 2020

Zendesk, Inc. (NYSE: ZEN) today released the Zendesk Startups CX Benchmark Report, documenting how early-stage startups that invest in customer experience (CX) outperform their peers. The data shows that while there is no one-size-fits-all approach, startup success stories have one thing in common: the ability to provide more holistic support to customers from the beginning. The findings feature Zendesk Benchmark data from more than 4,400 early-stage startups from around the world, giving founde...

Tesla | January 13, 2020

Tesla stock continued to rally Monday, rising 5% and passing $500 per share for the first time. That puts Tesla at a fresh all-time high as it continues to soar on its entrance into China and optimistic delivery figures. The stock has more than doubled over the past three months, according to FactSet. The recent gains bring Tesla’s market cap to about $90 billion, which is nearly $5 billion more than that of General Motors and Ford combined. The companies’ market caps, which measure ...

Credit Suisse | January 13, 2020

The Bloomberg Commodity Index Total Return was higher for the month, with 20 of 23 constituents posting gains. Credit Suisse Asset Management observed the following: Energy increased 6.89%, led higher by Crude Oil and petroleum products, amid OPEC+'s announcement of new production quotas for 2020 in an attempt to rebalance oil markets. Agriculture returned 5.75%. Soybean Oil rose as Indonesia and Malaysia plan to increase crude palm-oil (CPO) content in biodiesel in 2020 while Malaysian palm...