THE FUTURE OF FINANCIAL SERVICES? IT’S BUILT ON AN ADAPTIVE WORKFORCE

TARA EVISON | March 21, 2019

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To succeed in a rapidly evolving environment, insurance organisations must be able to pivot fast. A flexible financial services (FS) business requires an adaptive workforce. The time to shape it is now.
New technology, changing consumer and employee demographics, digital-age business models, new markets—for FS organisations, an adaptive, innovative workforce will be critical to thrive in a world of constant, accelerating change. I know from my work with major insurance groups in the UK market that shaping such a workforce requires clear vision, and action—now. The future of the FS industry belongs to hyper-relevant ‘living businesses’—organisations that are able to understand and keep moving forward in step with the consumer and with market dynamics. These organisations are able to unlock sustainable growth by continuously adapting their products, services and experiences to remain relevant to the customer. They are powered by an adaptive workforce.

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Wafasalaf

Société spécialisée en crédit à la consommation, leader dans le marché marocain. Wafasalaf est une filiale du groupe Attijariwafa bank et CACF (Crédit Agricole Consumer Finance) opérant dans les marchés du financement des particuliers, de l'équipement des ménages et automobile

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Spotlight

Wafasalaf

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