Redefining the Customer Banking Experience | Hemant Tantia | Cognizant APAC

| May 15, 2019

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The shift in consumer expectations challenges banks to reinvent the banking customer experience. We see three pervasive dynamics.The rise of millennials — younger consumers favour accessibility, hyper-personalized offerings, convenience and speed. The rise of Fintech and Big Tech — these address the evolving demands of digital natives by applying the latest technologies including AI, innovative approaches and leveraging data from multiple non-traditional banking sources.

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Waddell & Reed

Since opening our doors in 1937, our approach has remained decidedly simple, genuine and straightforward: know our clients well, treat them with respect and measure our success by their success. Our personal approach is the reason Waddell & Reed advisors typically enjoy long-lasting client relationships. We take your journey seriously, and will be there every step of the way, focusing on these key principles:

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Spotlight

Waddell & Reed

Since opening our doors in 1937, our approach has remained decidedly simple, genuine and straightforward: know our clients well, treat them with respect and measure our success by their success. Our personal approach is the reason Waddell & Reed advisors typically enjoy long-lasting client relationships. We take your journey seriously, and will be there every step of the way, focusing on these key principles:

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