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Pan American Bank (Los Angeles)

Pan American Bank is California's oldest Latino-owned bank. Pan American Bank is FDIC-Insured and An Equal Housing Lender. Pan American Bank's mission is to transform and empower Latino communities through banking relationships built on trust, service, respect, communication, and guidance. TRANSFORMATION: Banking products and services offered by a community-based bank can transform the community by retaining the financial resources within the community, and in the process improving the financial and political strength of the community.

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How to Fight Fraud and Financial Crime Using Machine Learning Applications

Article | April 20, 2020

Going far away beyond conventional attack detection, advanced machine learning operations assist organizations to stay one step ahead of financial fraudsters. We hear tons of stories about account takeovers and hacking also. How can financial institutions detect and mitigate these attacks? The world of fraud prevention in banking institutions has always been supported by rules. Bankers and their engineers were uniting rules engines on the banking data system to stop or identify common fraud patterns. For quite a while, this was sufficient. But today we are experiencing a change of society, a digital and technological revolution. Following the primary iPhone, and therefore the later mobile internet explosion, people are interconnected all the time, everywhere and for all quite useful. In this digital age, the digitization of means and behaviors forces corporations to revise their business model. As a result, banking institutions are going massively online and digital-first. Both the bank users and customers have unfolded their behaviors with the brand-new means offered by the digital era. Learn more: https://deck7.io/Women-Leadership-verrency-audrey-blackmon With the shift towards universal digitalization, perpetrators are finding new weak spots in financial digital applications. Ironically, the technology works both ways: it accommodates firms to supply more reliable customer experience and optimize operations and, at an equivalent time, aids cybercriminals in performing numerous sophisticated unlawful schemes. According to the Association of Certified Fraud Examiners (ACFE), 30pc of fraud occurrences happened in small businesses, and 60pc of small-business fraud victims did not retrieve any of their losses. According to Statista, in 2017, the global FDP (fraud detection and prevention) market was calculated to be worth $16.6 billion. According to McKinsey, worldwide losses from card fraud could be close to $44 billion by 2025. Financial crimes do not limit crimes like credit card fraud, tax dodging, and elder abuse. In fact, it includes much broader offenses – such as Identity theft, human trafficking, phishing, pharming, drug trafficking, money laundering, and terrorist financing that can have enduring impacts on society. Fighting financial fraud is difficult because fraudsters frequently change and adapt. The moment you figure out how to identify and prevent one scam, a unique one emerges to take its spot. Identifying, eliminating, and blocking these threats are sensitive points for e-commerce and banking industries. Sincerely, the best technology for combating fraud is one that can evolve and adapt as instantly as the fraudster’s tactics. That’s what makes machine learning (ML) systems ideal to fight fraud and financial crime. The big problem is that companies think they need to establish rules, policies, and procedures to prevent fraud. But today’s criminals are much more sophisticated and are able to circumvent these business rules. Businesses need to take a more dynamic approach that includes business rules as well as machine learning and AI to learn from evolving criminal behavior and deliver a more sophisticated and effective approach to dealing with financial crimes. Andrew Simpson, Chief Operating Officer of CaseWare Analytics. Why use machine learning to combat financial fraud? Machine Learning knocks down the conventional ways of detecting fraud. It’s quicker, works with extensive amounts of data, and doesn’t rely on human resources. When designed optimally, it absorbs, adapts, and uncovers emerging patterns without the over-adaptation resulting in too many false positives. It’s time for ML to conclusively take center stage in assisting firms to recognize and counter fraud as fast as it’s performed. How Machine Learning Helps in Fighting Fraud and Financial Crime? Machine learning can learn normal behavior from training data and recognize abnormal behaviors that indicates money laundering, like, when money is transferred between suspicious geographies, active movement of funds between different accounts, or invoicing number sequences have been falsified. Machine learning is continually learning, and so they can recognize when the pattern of laundering change and adjust rapidly. Analyzing Huge Amounts of Transaction Data One of the most powerful features of machine learning algorithms is that they can analyze huge numbers of transaction data and flag suspicious transactions with highly accurate risk scores in real-time. Its algorithms serve 24/7 and process an immense amount of information with the flip of a switch. This risky analytics method recognizes complex patterns that are challenging for analysts to identify; this means banks and financial organizations are far more operationally proficient while detecting more fraud. The algorithms take various factors into account, including; customer’s location, the device used, and other circumstantial data points to form a detailed picture of every transaction. This strategy improves real-time decisions and protects customers against fraud, all without affecting the user experience. Thanks to extensive technological development, organizations will frequently rely on machine learning algorithms to determine which transactions are suspicious. Learn more: https://www.sas.com/en_in/insights/articles/risk-fraud/strategies-fraud-detection.html#/ Supervised and Unsupervised Learning for Detecting Complex Patterns Machines can be programmed to self-learn in an unsupervised model with ML so that transactions that do not conform to a set pattern are recognized and hence can be actioned upon in right period. Machine Learning automatizes the extraction of aware and unaware patterns from data. Once it identifies those patterns, it can employ what it learns to new and unseen data. The machine learns and modifies as new outcomes and new patterns are introduced to it via a feedback loop. In fraud detection, supervised machine learning algorithms can self-learn from targets within the data. While training a supervised model, it's important to present to it both fraudulent and non-fraudulent records that have been labeled as such. Unsupervised Machine Learning is different. It reveals potentially unusual risks you might not watch for because it works without a target. Instead, it looks for irregularities in the data. Machine Learning in Fraud Detection The fraud detection method employing machine learning starts with gathering and segmenting the data. Alongside this, the machine learning model receives training sets that train it to predict the possibility of fraud. Conclusively, it creates a fraud detection model: Input data- The first step is data input, which differs in Machine learning and humans. Humans strive to comprehend massive amounts of data, such a task is a five-finger play for ML. The more data an ML model eats, the better it can learn and polish its fraud detection abilities. Extract Features- Extracted features defining good customer behavior and deceitful behavior are added. These features normally include the customer’s location, identity, orders, network, and preferred payment method. Based on the complexity of the fraud detection system, the list of examined features can vary. Train Algorithm- Further in this process, a training algorithm is launched. In short, this algorithm is a collection of rules that a machine learning model has to pursue when deciding whether an operation is genuine or fraudulent. The more data a business can supply for a training set, the more reliable the ML model will be. Create Model- After the training is over, an organization receives a fraud detection model acceptable for their business. This model can detect fraud in no time with great accuracy. To be efficient in credit card fraud detection, a machine learning model needs to be continually improved and updated. Eventually, fraudsters will turn up with new bamboozle to game the system unless you keep it updated. Employing advanced fraud protection and detection systems electrified by ML, multiple industries can keep their finances secured. Capgemini alleges their ML fraud detection system can lessen fraud investigation time by 70% while boosting accuracy by 90%. Another ML fraud prevention solution provider, Feedzai, alleges that a well-trained machine learning solution can recognize and prevent 95% of all fraud while reducing the amount of human labor needed during the investigation stage. Reduction of False Positives With the level of complicatedness in today’s financial infrastructures, the term ‘false positive’ has become nearly correlated with the industry’s efforts to fight fraud. One of the banking’s most significant challenges is to minimize the number of false positives being generated, thereby saving time, money, and bypassing needlessly frustrating customers. AI and machine learning play a significant role in this area. Because they are proficient in examining a much more comprehensive set of data points, connections between entities and fraud patterns – including fraud scenarios not yet known to fraud analysts – the predominance of false positives can be extremely reduced. Bringing it all Together Multinationals like Airbnb, Yelp, and Jet.com are already employing AI solutions to get insights from big data and counter issues such as fake accounts, account takeover, payment fraud, and promotion abuse. Machine learning entertains all the messy work of data analysis and predictive analytics and empowers companies to grow and develop secure from financial fraud and crime. As mentioned, machine learning can be very convenient when it comes to fighting cybercrimes. ML prevents critical attacks on users’ and companies’ finances. It’s a quick, up-to-date, and cost-effective method to shield customers and the company’s data.

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The 2020 Trends Defining the Banking and Payments Industry

Article | April 20, 2020

A number of key benefits pertaining to banking in the cloud are now widely acknowledged – from scalability, agility and security to future proofing and (perhaps the most significant of all) cost efficiency. So, while the debate around whether cloud needs to be a part of a payments players’ future strategy is well settled now, it does not mean that when it comes to cloud payments “one-size-fits-all”. In fact, it’s quite the opposite.

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Optimizing Risk Management With Machine Learning In Banking

Article | April 20, 2020

The enormous amounts of data accessible to banks and their high demand for forecasting make the financial industry a perfect area for machine learning (ML) to shine. In this article, we explore the current applications of machine learning in banking when it comes to risk management, define its challenges and provide a future outlook. Credit Risk Management For the past few decades, banks have mostly used logistic and probit regression models for credit risk assessments and internal risk management. However, all conventional models inherit the same flaw — they predict outputs based only on linear relationships between input variables. This limitation was exposed in the catastrophic 2008 housing market crash. Although the crisis’s negative consequences have been multiplied by uncontrolled sales of credit default swaps and other complex financial instruments, the fundamental reason for failure was in the inaccurate credit risk model. In the aftermath, with the intent to force financial institutions to provide more detailed reports, The Federal Reserve’s CCAR now requires banks to account for more than 2,000 economic attributes. Consequentially, this also led to other regulating authorities introducing new standards that improve supervisory data quality and reporting. At the same time, with the proliferation of banking apps, social media, and digital communication overall, financial institutions now collect lavish amounts of unstructured data. If gathered and processed correctly, these new datasets can help gauge critical insights for a wide range of banking operations. This is where machine learning comes into play. More advanced non-linear approaches to credit risk modeling including neural networks enable banks to make predictions with a previously unseen level of accuracy and granularity. Challenges The utter superiority of machine learning over traditional credit risk modeling approaches comes at the cost of the prevailing ‘black box’ problem. While we can decide to trust ML algorithms based on statistical evidence of their feasibility, current regulatory constraints won’t allow it to happen. However, machine learning can still be used to a great extent while being regulation-compliant. Even simple linear machine learning approaches still yield more accurate results than conventional ones. Many banks also use unsupervised machine learning methods to explore data, while using traditional classification and regression models to make predictions. Fraud Management and Surveillance Nowadays, the majority of banks’ fraud detection systems use rule-based approaches. This causes banks to deal with a significant number of false positives, forcing them to spend inordinate amounts of resources to distinguish meaningless behavioral deviations from real threats. The ability of machine learning to capture subtle trends and uncover non-linear relationships allows banks to get a complete picture of a client’s activity and significantly lower the probability of false positives. For example, by integrating ML into its fraud detection model, Danske Banks managed to reduce false positives by 60%. Challenges Similar to many other AI-based solutions in the financial space, the biggest adoption hurdles concern regulations and the unexplainability of AI systems. For example, depending on the jurisdiction, banks are often unable to provide developers with sensitive information related to past breaches. Next, the outputs of unsupervised monitoring systems sometimes can’t be explained, which makes them non-compliant. However, financial institutions have found a way to at least partly leverage the power of ML for fraud management. A fraud prevention system’s alerts will still be triggered by rule-based models, but the integration of an ML algorithm on top of them can allow adjusting surveillance methods to a person’s behavior fluctuations. Such ML models are typically less complex and explainable, which makes them applicable in a regulatory context.

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Tracking the Future of Cross-Border Payments with AI ML and Blockchain

Article | April 20, 2020

The global payments landscape is undergoing a massive reorganization. Industry researchers and analyst groups attribute this seismic change to many factors. Technological advancements and competitive forces have proved to be the biggest transformational forces in the payments industry that have combined together to meet both consumer demands and standard banking regulations.

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Spotlight

Pan American Bank (Los Angeles)

Pan American Bank is California's oldest Latino-owned bank. Pan American Bank is FDIC-Insured and An Equal Housing Lender. Pan American Bank's mission is to transform and empower Latino communities through banking relationships built on trust, service, respect, communication, and guidance. TRANSFORMATION: Banking products and services offered by a community-based bank can transform the community by retaining the financial resources within the community, and in the process improving the financial and political strength of the community.

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