Healthways Inc. (NASDAQ: HWAY) Stock Upgraded at Barclays PLC

DAN JONES | August 22, 2016

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Analysts at Barclays PLC upgraded shares of Healthways Inc. (NASDAQ: HWAY) from Underweight to Equal Weight and established a new price target of $23.79.U.S. stocks traded modestly lower in early trading Monday, as investors await a speech by Federal Reserve Chairwoman Janet Yellen at the end of the week.

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For over 25 years, Spectrum Field Services has provided creative field inspection solutions for the financial services and real estate industries. We are the antithesis of traditional, high volume, "one-size-fits-all" field service companies. We customize highly specialized services to address the unique needs of each client. REO Preservation and Maintenance Services Securing Serivces Debris Removal Sales Cleans Yard Care Eviction Attendance Emergency Services Winterization Property Repairs.

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How to Boost Digital Banking Amid Coronavirus

Article | April 4, 2020

Banks have an Essential Role to Play as Systemic Stabilizers. COVID 19 has created disruptive economic fallout within human society across all religions/races/geographies/countries/continents. The path ahead is hence a dangerous one, driven by epidemiological uncertainty. While this situation is occurring for the first time in human history, this has also been an eye-opener to have a more comprehensive look at the way we operate. The footfalls of branch banking have decreased to a large extent, and banks have urged customers to use digital channels. Table of Contents • COVID 19- An Accelerant to Digital Transformation • How to Increase Digital Banking Adoption - Start with a comprehensive plan - Keep employees morale up to get back on solid ground - Leverage digital and traditional channels - Enable Seamless Customer Experience • Conclusion COVID 19- An Accelerant to Digital Transformation The coronavirus (COVID-19) outbreak is indirectly promoting digital transformation, as many service providers, including banks, have significantly decreased or even closed their offline services, asking their customers to adopt the digital banking for any assistance. This trend is resulting in speeding up digital transformation. But, the question here is, are customers ready for this drastic change? Yes, slowly yet firmly, Banks are witnessing customers picking up services that have distinguished digital capabilities. The mechanics of customer interaction has quickly shifted from physical handshakes to virtual communication over personal & extensive digital channels. Learn more: https://capital.report/blogs/6-digital-banking-best-practices-during-the-covid-19-outbreak/8287 Consultant McKinsey & Co, in an article titled Leadership in the time of coronavirus: COVID-19 response and implications for the banks, reports that Banks have already taken a series of actions in reaction to the spread of COVID-19. Common steps we’ve seen include establishing a central task force, curtailing travel, suspending large-scale gatherings, segregating teams, making arrangements for teleworking, and refreshing external-vendor-interaction policies. It also highlights some of the fundamental changes banking organizations are going to need to make in the way they do business. Workplace dynamics and talent management, already evolving in a digitizing world, maybe durably changed after an extended period of remote working,” it says. “Likewise, customer routines and expectations may also shift further in meaningful proportions, both in terms of digital adaptation and the expectation for proactive communication and care. How to Increase Digital Banking Adoption Digital is not a destination but it's a journey with more and more innovations and discoveries happening across multiple industries. But with COVID 19, it is a forced change for human society to adapt to a digital and contactless mechanism for business transactions between individuals or companies across the border (B2B, B2C, B2G, G2G, etc). The countries which are adopting this methodology are more likely to succeed in the new digital paradigm post-Covid 19. Below are some simple steps you can use to increase customer engagement with digital banking: Start with a comprehensive plan To increase awareness of your digital banking platform, it is always essential, to begin with, a first cut action plan. In the current crisis, there are immediate actions banks can take to help retail and small business customers, support the use of digital channels so that customers can bank from home. In the United States, many banks struggle to increase digital adoption among their customers; for example, nearly half of banking customers either never use their mobile app or do so infrequently. According to McKinsey& Company, In the United States, the most satisfied customers use digital multiple times per week, the second-most satisfied customers do not use digital at all. The least satisfied banking customers are those who use digital tools infrequently, less than once per month. This is because customers go through a learning curve as they adopt digital tools, and most banks under-support their customers in the adoption journey. In the current environment, banks should redouble their efforts to smooth customers’ transition to digital. Here’s how: • Easy-to-find and clear communication • segment-specific campaigns • remote coaching and advice, • And unified experiences across each journey, such as written and video explanations for how to accomplish specific digital tasks, along with ways to try them out. Banking services that involve branch interaction, digital tools can still play an important role by providing information on adjusted hours, essential services, reduced staff numbers, heightened safety precautions, social-distancing measures, and digitally-enabled queuing. Keep employees morale up to get back on solid ground One of the first things that can go for a toss in such challenging times is the morale of employees. It is natural for employees to feel frustrated. The uncertainty of the company's future, the fear of recession, and uncertainty around jobs can damage motivation, productivity, and can create a lot of fear among employees. This entails bank managers to set precise directions for remote teams that are pursuing common goals. Bank managers should also take this opportunity to delegate and empower their employees for decision making. Both intrinsic and extrinsic motivation through rewards, clear spans of control, and meaningful appreciation can go a long way in supporting employee morale. A vital portion of the employees is working from home facing operational challenges, such as internet-bandwidth issues, network connectivity, technology glitches, and childcare priorities. Following practices could help these banks perform a more effective distributed-work environment: According to McKinsey &Company, following practices could help these banks perform a more effective distributed-work environment: • Enable technology setup and infrastructure for remote work. • Supporting remote-work technology and infrastructure • Assisting employees with home-office setup • Ensuring adequate VPN bandwidth • Providing remote application access • Adopting a suite of digital tools that facilitate effective communication, and decision making, such as videoconferencing, file sharing, real-time communication, coediting, and task management, and • Ensuring that agents have the necessary tools and resources to handle calls from home while maintaining customer-data-confidentiality standards. With all these features, it is also critical to ensure that agents are well-equipped with the necessary tools and resources to handle calls from home while maintaining customer-data-confidentiality standards. Leverage digital and traditional channels The more frequently a person sees a message, and in more places, the more likely they are to engage and take action. Banks need to maximize awareness by promoting their message across channels. Promote it in their branch and online, on ATM screens and in the call center. Banks can also find ways to cross-promote digital banking. For example, during the new account opening process, it should encourage consumers to enroll in online banking. Or, if a bank or credit union is doing a credit card promotion, they can use it as an opportunity to cross-promote its mobile app. Enable Seamless Customer Experience For banks, spending on customer experience was essential before the current crisis, both from a “good business” perspective and a “good bank” perspective. Now, these aspects are even more relevant. It is highly important for banks to make their genuine concern for their customers clear and to make customer interactions with the bank as easy as possible. COVID-19 has brought customers already under health and financial stress. They will need ready access to bank products and services. It is now more important, then, to reach customers through digital channels, stay connected through innovative communication channels, meet the needs of vulnerable populations, and stabilize critical infrastructure. • Banks should encourage more customers to use remote channels and digital products whenever possible. • Enhancing current digital offerings, identifying key functionalities, that can be improved quickly • Speeding up the procedure to increase limits on online transactions and simplifying password reset. • Keeping clients involved via SMS, mobile apps, and digital media • Minimize disagreeable surprises to customers (such as potential branch lockdowns) • Encourage fraud-prevention measures, clarify the availability of solutions on digital channels, and • Define preventive measures to ensure the health and safety of clients and employees in branches. According to McKinsey & Company, some financial institutions will need to address such technology gaps in order to offer a seamless digital customer experience. This will require planning ahead by scaling infrastructure capacity and network bandwidth, stress testing and scenario planning, managing near-term patches, and identifying urgent weaknesses in architecture. Learn more: https://capital.report/blogs/9-best-fintech-apps-to-use-while-at-home-during-the-coronavirus-lockdown/8273 All in All Coronavirus difficulties provide an opportunity for new businesses to thrive based on a new digital reality – completely digital and contactless. Digitalization has found a new meaning and it is going to reach newer areas. The world is thinking about implementing ways to lessen the disruption caused to humanity. This is the perfect time to focus on digital transformation by realizing the necessities accelerating it.

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Bitcoin, Rare & Gold Coins—Which Investment for You?

Article | March 19, 2021

Coin Conundrums: Expert vets 3 popular ‘flight to safety’ coin assets amid forecasted financial strife As the financial markets strive to rebound from what has been a hugely trying and tumultuous period, courtesy of a deadly global pandemic, we may need to brace ourselves for yet more trouble ahead. This as an ongoing Harvard Business School study predicts a 40% probability of a financial crisis in the next three years, which is largely based on unprecedented growth in credit coupled with the reality that interest rates will eventually rise, making debt service unbearable. “Now factor in over $10 trillion in global economic stimulus, as well as increases of 26% in the M2 money supply and 78% in the Federal Reserve’s balance sheet over the last year, and the lack of sustainability becomes readily apparent,” says alternative investment pundit Thomas Neptune, Esq. “As the economy artificially recovers and we inch toward full employment over the next few years, the reality is that the Federal Reserve is trapped. It only seems logical that the Fed will, at some point, be forced to raise interest rates to combat inflation, while doing so could put a giant pin in several asset price bubbles.” When financial markets collapse, it’s known that non-correlated “flight to safety” assets generally perform very well. Due to the heightened level state of uncertainty in the current climate, many investors are already increasing allocations to alterative investment vehicles like Cryptocurrency, U.S. rare coins and gold bullion coins while prices are relatively modest (depending, of course, on whom you ask). The question then becomes, which of these distinctive “coins” is right for you relative to your situational needs for downside protection, upside opportunity, inflation hedging and overall utility? Below, Neptune offers his analysis of all three. ** Bitcoin In simple terms, Bitcoin is a decentralized peer-to-peer payment system that utilizes an accounting ledger called the blockchain. Bitcoin is the unit of accounting. It can be used as a medium of exchange for some goods and services, but there has not been universal acceptance of Bitcoin as a form of payment. It has recently garnered attention as an asset class as the price has skyrocketed. Almost anyone can own a tiny fraction of a Bitcoin through sites such as Coinbase. Downside Protection The supply of Bitcoin is capped at $21 million, with approximately $18.5 million currently in circulation. The annual supply increases similar to that of gold, unlike monetary and fiscal policies that promote unlimited growth through the printing press. With 78% of the circulating Bitcoin classified as illiquid and not changing hands, there is not a high likelihood of sellers flooding the market. That being said, the price has been historically volatile as demand varies and competitor cryptocurrencies enter the market. Theoretically, the price could plummet to near-zero if demand shifts elsewhere or regulators step in with force, although Bitcoin has institutional traction and its loyal following is most likely here to stay. Upside Opportunity It is no secret that the price of Bitcoin has unlimited upside opportunity based on its supply and demand dynamics. Now almost everyone is getting in on the action. What might have been shocking news only a few years ago, even college endowments like Harvard, Yale, Brown and others have been placing bets on Bitcoin as have influential business leaders such as Elon Musk. It will be interesting to see whether Bitcoin can sustain its meteoric rise. Inflation Hedging As an inflation hedge, Bitcoin does not have a long track record, as it was created in 2009 just prior to a market expansion where we saw little inflation for the last decade. Although the supply may increase now at a rate consistent with inflation, its demand and the ensuing price history have been extremely volatile. As such, buyers are placing a bet that, regardless of their entry price, the performance of Bitcoin will outpace inflation over the long-term, despite high volatility. Overall Utility The technology around how Bitcoin is stored, sent and received is rapidly advancing. For example, the Bitpay wallet can now be added to Apple Pay to use Bitcoin as payment anywhere that accepts this type of monetary exchange. This is a significant development as there are over one billion active iPhones and these crypto-wallets can automatically settle transactions in the users’ currencies, potentially eliminating the risk of price volatility for transactions. Two other major benefits include portable wealth and instant liquidity for retail buyers. ** U.S. Rare Coins Collecting financial artifacts of various civilizations has been in high demand for over 2,000 years, from when wealthy Romans were collecting Greek coins up to the present day. Representing the birth of the United States economy, its sovereignty on the world stage and notable events throughout the nation’s history, the U.S. rare coins that have survived in spectacular condition have been in high demand from wealthy global collectors and investors since the birth of this young nation. Downside Protection There is a finite supply of high-end U.S. rare coins, which can be publicly verified on the census reports of the two major authentication companies: Professional Coin Grading Service and Numismatic Guaranty Corporation. These historical artifacts are not known to flood the market, as wealthy individuals with holding power generally do not need to liquidate them for less than their purchase price. Further, there is immense passion and competition to own the best trophies—why this market is known as the Hobby of Kings—which has evolved to sport for the affluent to locate and own these elusive artifacts in a private market. This passion-driven market with an extremely long track record has attracted investors to hold these highly sought-after assets as a long-term wealth protection strategy. As such, the market has demonstrated long term stability and steady price appreciation for well over a century based on these driven collectors and investors. Upside Opportunity The U.S. rare coin market has benefited from numerous advances in technology and other innovations, most recently the introduction of the two major certification companies in the 1980s, followed by the ubiquity of the Internet in the 2000s. Although the market has largely flown under the radar from institutional investors, there has been a massive increase in demand for U.S. rare coins over the last decade, which has ramped up during the pandemic, as wealthy individuals have more time to pursue their interests and compete (via a publicly available points system) to own the finest rare coin portfolios. According to Michael Contursi, Partner at Contursi Rare Coin Investments, “The high end of this market is currently dominated by ultra-wealthy, sophisticated collectors and investors who can afford to own multi-million dollar portfolios. Imagine if these assets could be fractionally owned by the masses. We are already currently seeing this in collectibles such as fine art and baseball cards. The upside for U.S. rare coins is astronomical when you consider the potential for an exponential increase in demand.” Inflation Hedging With unprecedented fiscal and monetary stimulus, coupled with a finite supply of U.S. rare coins with intrinsic value, these assets have proven to be an excellent hedge against inflation due to this disequilibrium of supply and demand. As the least volatile of the three “coin” markets here, the high end value of the U.S. rare coin market can be a safe diversification tool for those seeking an inflation hedge, largely based on historical price appreciation data from the last 125 years. Overall Utility The two major certification companies secure these little treasures in sonically-welded holders with a certification number, barcode and other methods for protecting against counterfeit threats. Due to the weight and size of these items, owners can transport large amounts of wealth with extreme ease. Further, there are no reporting requirements for owning these assets, which makes them extremely private and can be a great way to retain wealth outside of the banking system in case of a financial meltdown or digital economy. ** Gold Bullion Coins There are many ways to participate in the gold (and silver) bullion markets, some of which include owning mining company stocks, futures contracts on the commodities exchanges, ETFs, or physical control. To this extent, gold bullion can be owned as both a digital asset (like Bitcoin) or a physical asset (like U.S. rare coins). Downside Protection Many people forget that from 1933 to 1975 it was illegal for Americans to own gold in the United States. Since then, investors have been making small allocations to gold as a diversified investment. It is globally-accepted that gold is a non-correlated, flight-to-safety asset during times of great uncertainty, such as The Great Recession of 2007-09 or the current global coronavirus pandemic. However, the spot price of gold is also extremely volatile, similar to Bitcoin, and the price could move significantly lower depending on one’s entry level to the market. Upside Opportunity The value of the U.S. dollar, as well as virtually every other major fiat currency, has drastically declined in its purchasing power over the last century. Since the gold market is currently transacted in U.S. dollars, it becomes cheaper for international buyers (mainly governments or large institutions) to own gold as an alternative to holding dollars or their own currencies as the currency continues to decline. For the retail investor, it is clearer than ever that fiat currencies will continue to decline as governments print an unlimited supply of money to monetize their debts. Similar to the masses that have already entered the Bitcoin frenzy, and those poised to enter the various collectibles markets such as U.S. rare coins, the upside opportunity for gold has already been demonstrated by the Reddit black swan event last month that caused silver spot prices to soar. The same could happen for gold, perhaps in a more sustained trajectory. Inflation Hedging Gold is known as an inflation hedge, which to some extent creates a self-fulfilling prophesy—as inflation expectations increase, institutions purchase gold and the increasing spot price protects their purchasing power. In addition, only approximately 2,500 to 3,000 tons of above ground gold are added to the global supply each year, with the majority used for jewelry. These relatively small increases to supply (similar to Bitcoin and finite rare coins) are a significant benefit when compared to printing binges for fiat currencies, thus helping protect against inflation. Overall Utility The utility of owning physical gold is primarily as a store of value where the owner maintains direct control and access to a tangible asset. Many believe they can use their gold to transact during a doomsday scenario, as these are uniform products owned globally. The downside is that gold is very heavy, making it difficult to store or transport. Nonetheless, it is highly liquid and easy to turn into cash during times of need, like an insurance policy. Which Coin is Right for You? All three of these “coins” have either a finite or slowly increasing supply, making them very attractive during times of economic uncertainty, as even relatively small increases in demand can move prices higher. Depending on needs, there is a case to be made to own any of these assets, including small positions in all three. According to Neptune, “Many of the families who invest with us side by side in the U.S. rare coin space also own small positions in cryptocurrencies and precious metals. Bitcoin is fun and people are speculating on its tremendous upside, whereas gold bullion is highly liquid and has a long track record as an inflation hedge. People have preconceived notions of all three markets, but I think with education and more transparency you will find more portfolios containing small allocations to all three of these assets.” As investors become more comfortable with the idea that they do not have to be renowned experts to own these tangible assets—similar to the idea that they do not need a Ph.D. in mechanical physics to drive a car—investors can utilize all three markets for various needs in a diversified portfolio. Since many financial advisors don’t yet know how to access or offer these types of alternative assets, they simply aren’t included in the investment mix and, thus, clients can’t reap the benefits—ostensibly suffering opportunity loss. Therefore, the prudent entrée to owning one (or all) of these “coins” is engaging with reputable companies or trusted experts. They will certainly help wealth-seekers make heads or tails of the burgeoning coin category. ~~~ Forbes Business Council Member Merilee Kern, MBA is an internationally-regarded brand analyst, strategist, futurist and marketplace trends pundit who reports on industry change makers, movers, shakers and innovators across all B2C and B2B categories. Connect with her at www.TheLuxeList.com / Instagram, Twitter & Facebook @LuxeListReports Sources: https://www.hbs.edu/faculty/Pages/item.aspx?num=58289 https://www.federalreserve.gov/releases/h6/current/default.htm https://www.federalreserve.gov/monetarypolicy/bst_recenttrends.htm https://cryptoguidepro.com/buy-fraction-piece-percentage-bitcoin/ https://news.bitcoin.com/data-shows-78-bitcoin-supply-illiquid-only-4-2m-btc-constant-circulation/ https://www.coindesk.com/harvard-yale-brown-endowments-have-been-buying-bitcoin-for-at-least-a-year-sources https://bitpay.com/wallet/ https://www.gold.org/about-gold/gold-supply/gold-mining/how-much-gold

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Core finance - taking a strategic approach to cloud

Article | February 21, 2020

This post focuses on the benefits of a strategic cloud approach. The first blog post in the series titled, 'How a focus on the customer can help you fight for a digital finance transformation' can be read here and the follow up on laying the foundation for the future of finance can be read here. As organizations continue to plan and execute digital finance transformation strategies, CFOs are looking to reap the business benefits and the competitive advantages offered by cloud solutions.

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How Financial Advisors Can Use Social Media to Build a Brand

Article | July 22, 2020

Most advisors know they should be using social media, but running a successful advisory business requires dealing with a lot of moving parts. When you’re handling a client crisis or slogging through the daily routine that comes with managing a team of financial professionals, it can be easy to let something like posting on Twitter fall by the wayside. After all, isn’t social media just a distraction from your actual work?

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Spotlight

Spectrum Field Services, Inc.

For over 25 years, Spectrum Field Services has provided creative field inspection solutions for the financial services and real estate industries. We are the antithesis of traditional, high volume, "one-size-fits-all" field service companies. We customize highly specialized services to address the unique needs of each client. REO Preservation and Maintenance Services Securing Serivces Debris Removal Sales Cleans Yard Care Eviction Attendance Emergency Services Winterization Property Repairs.

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