Conversational Banking Landscape

| January 22, 2019

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Conversational interfaces are gaining momentum both in banking and pretty much every other industry. However the landscape of technology to support can be confusing and complex. The framework pictured here is not a technical architecture, but a functional view of the key components of a “conversational banking framework”.

Spotlight

Boost.ai

Boost.ai specializes in enterprise-grade conversational artificial intelligence (AI). Inventor of the world’s most user-friendly conversational AI platform, Boost.ai empowers frontline customer service teams to automate customer service interactions with proprietary self-learning AI and a no-code solution that’s quick to deploy, easy to learn and highly scalable. Able to handle unlimited intents while consistently maintaining resolution rates of 90 percent, Boost.ai’s technology is used by companies like Telenor, DNB and Silvercar by Audi to successfully automate thousands of interactions. Boost.ai is a privately held Norwegian software company founded in 2016 with headquarters in Stavanger and satellite offices in Oslo, Stockholm and Santa Monica.

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Spotlight

Boost.ai

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