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B2B Payments: Unveiling the Future at Top Conferences of 2023

B2B Payments: Unveiling the Future at Top Conferences of 2023
Come and be a part of these B2B payments conferences to learn how to tackle challenges, adopt the latest trends and innovations, and seize exciting opportunities in the dynamic world of B2B payments!
 

Attending B2B payments conferences is crucial for banking, payments, and fintech professionals. These events provide a platform for gaining knowledge and education about the latest trends, best practices, and innovations. They also offer valuable networking opportunities, allowing individuals to connect with industry professionals, potential partners, and customers. By staying informed about industry updates and advancements, attendees can enhance their expertise, identify new business opportunities, and maintain a competitive edge in the dynamic world of B2B payments.

List of Top 10 B2B Payments Events

The following is a curated compilation of the premier B2B payments conferences, showcasing the most influential gatherings where industry professionals and thought leaders converge to explore the latest trends and innovations in B2B payments:

1. MoneyLIVE Payments Europe

November 21-22, 2023 | Amsterdam

Being organized at SugarFactory (Amsterdam), the event brings together prominent figures from the B2B payments ecosystem, including Kristina Persson (Analytical Lead at Google), Richard Lewis (Manager, Cross-Border Payments at Bank of England), and Russell Pert (Director and Head of Financial Services at Meta). With a focus on strategic discussions, the event delves deep into the fundamental aspects of payment transformation and innovation. Fueled by a shared vision, attendees will be prepared to elevate their efforts and turn pan-European change and collaboration into tangible realities.

2. Transform Payments Europe 2023

November 21-22, 2023 | London

Distinguished speakers such as Lord Chris Holmes from House of Lords, Chris Hemsley (Managing Director of Payment Systems Regulator), and Chris McGrath (Head of Corporate Responsibility at the Financial Conduct Authority), will guide participants in adapting to the evolving payments infrastructure. They will address pressing issues, including combating payment fraud and cybercrime, navigating complex financial regulations, and fostering compliance, innovation, and competitiveness. Attendees will also benefit from learning about successful collaborations between banks and fintech partners, gaining expertise in migrating legacy technology systems, and positioning themselves effectively in the dynamic payments landscape.

3. Smarter Payments Summit

September 6, 2023 | Manchester

Smarter Payments Summit caters to the payments transaction sector, offering a hybrid format that brings together innovative solution providers and industry professionals. With a focus on building business relationships throughout the payment cycle, attendees can engage in one-on-one meetings, interactive seminars, and valuable networking opportunities. The Smarter Payments Summit covers various transaction technology topics, from apps to smart cards, providing comprehensive insights for senior payment transaction professionals and suppliers alike. Esteemed speakers at the event include Paul Newton (Owner of Mental Theft), Robert Crutchington (Managing Director of Encoded Ltd.), and Suresh Patel (Vice President of Sales EMEA at Telesign).

4. Payments Leaders' Summits EU

September 12-13, 2023 | Netherlands

The Payments Leaders' Summit is an invitation-only gathering to unite esteemed senior payment leaders, decision-makers, and budget holders across Europe. This highly anticipated event presents an unparalleled opportunity for industry leaders overseeing payments and fraud strategy, PSP partnerships, payments schemes, and infrastructure development. Participants can expect a relaxed and professional environment conducive to networking with industry peers, gaining valuable insights from influential members of the payments community, and engaging in pre-arranged meetings with top-tier solution providers.

5. Seamless Africa 2023

September 19-20, 2023 | Johannesburg

Scheduled to be held at Sandton Convention Center, the event strongly emphasizes the future of payments, fintech, retail, and e-commerce in Africa. Payments, banking, and financial services sectors are experiencing unparalleled disruption and transformation. Collaboration emerges as the key to sustained success in this dynamic and rapidly evolving landscape. Seamless Africa is a catalyst, bringing together the entire financial ecosystem to engage in robust discussions, constructive debates, and insightful evaluations regarding the industry's future.

6. 14th NextGen Payments & RegTech Forum

October 5-6, 2023 | Athens

The 14th NextGen Payments & RegTech Forum brings together Europe's foremost experts in payments and regtech, offering exclusive insights into the latest trends, developments, regulations, and technologies shaping the payments and regtech landscape. It will welcome leaders from banks, fintechs, e-commerce, merchants, and government sectors, providing a platform to explore the latest business models, regulations, and best practices. As a global event, it will attract key influencers, innovators, strategists, and thought leaders in payments and regtech, fostering engaging discussions on market trends, digitalization, regulations, innovation, and technology. Attendees can seize impactful networking opportunities, making it the ultimate meeting point for forward-thinking enthusiasts in the financial services industry, specifically in payments and regtech.

7. Paris Payments Expo

August 29-30, 2023 | Paris

The event aims to gather C-level payments professionals worldwide for knowledge exchange, a beautiful exhibition floor, and valuable networking opportunities. With a focus on crucial topics like post-Covid payments, open banking, crypto trends, and fintech innovations, Paris Payments Expo (PPE) provides a forum for honing expertise through enlightening discussions and unique networking experiences. Distinguished speakers at the event include Adrien Touati (Co-Founder of Manager.one), Ari Celia (Advisor and Board Member of Pay4Fun), and Francis Barel, (Director of PayPal France). Their contributions and insights will enrich the event, fostering engaging discussions and shaping the discourse on the future of digital finance.

8. FinTech Connect 2023

December 6-7, 2023 | London

Business enthusiasts cannot miss the opportunity to be part of the fintech revolution at the 10th edition of Fintech Connect. Attendees will be able to learn from global experts in digital transformation, payments, blockchain, and regtech, who drive the industry forward. Distinguished speakers at the event include Marion Laboure (Director and Macro Strategist at Deutsche Bank), William Lovell (Head of Innovation at the Bank of England), and Laurent Marochini (Head of Innovation at Societe Generale Securities Services). With an extensive range of free content on the exhibition floor, attendees will have ample opportunities to engage in face-to-face networking and gain valuable knowledge from influential business leaders.

9. Payments Compliance Conference

November 8-9, 2023 | Virginia

The upcoming event, set to take place at the Ritz Carlton in Pentagon City, provides a unique opportunity for individuals to position themselves for success. This exclusive event focuses solely on payment compliance and addresses the primary concerns faced by professionals in this field. Participants will gain access to crucial information, practical insights, and the most recent developments shared by esteemed experts in the industry, as well as regulatory officials from Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB). Through active participation in this conference, attendees will acquire knowledge, expand their professional network, and gain a strategic advantage in navigating the increasingly intricate landscape of payment regulations. Notable speakers at the event include Jodie Kelley (CEO, Electronic Transactions Association), Lee W. Gilley (Partner, Bradley), and Allyson Baker (Partner, Paul Hastings).

10. CPI Global Summit

October 17-18, 2023 | New York

The 14th Annual Commercial Payments International (CPI) Global Summit will focus on how the commercial payments industry is actively promoting growth through innovation. As the global economy moves forward from the challenges of the past pandemic and enters a new phase of growth, there will be significant advancements in commercial payments. Payment products will adapt to meet new needs and trends in business transactions as markets recover and demand increases. Technological progress will be the driving force behind this change, fostering collaboration between fintech companies, banks, and corporations to shape the future of commercial payments.

In a Nutshell

In addition to the above advantages, B2B payments conferences also offer specialized conference tracks with focused discussions on industry-specific topics. Topics covered include emerging technologies, regulatory compliance, cross-border payments, digital transformation, and more. By participating in these tracks, attendees gain deeper insights, engage in targeted discussions, and acquire specialized knowledge tailored to their interests and professional goals. This customization maximizes the value of their conference experience, keeping them up-to-date with the latest developments in their areas of expertise within the B2B payments landscape.

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ServiceNow announces five-year strategic alliance with Visa to transform payment services

ServiceNow | January 25, 2024

ServiceNow the leading digital workflow company making the world work better for everyone, announced a five-year strategic alliance with Visa, a world leader in digital payments, to transform payment services. The initial phase includes the launch of ServiceNow Disputes Management, Built with Visa—a single, connected disputes resolution solution for issuers. Managing disputes currently involves multiple systems and teams, and many financial institutions often use siloed solutions that are not fully integrated with one another. This disconnected approach creates complexity, delays crediting and resolving disputes, can create potential losses, and ultimately, impacts the customer experience. ServiceNow Disputes Management, Built with Visa is a streamlined solution that blends the best of ServiceNow’s AI-first platform and the company’s Financial Services Operations solution with Visa’s deep technology investments. Each year, Visa helps prevent $30 billion in fraud for consumers and small businesses using cutting edge technology, including tokenization and AI, deployed throughout the entire payments ecosystem, including disputes management. “At the heart of our alliance is a commitment to build industry-leading products that help financial institutions boost employee productivity, create great customer experiences, and drive business growth,” said John Ball, senior vice president and general manager, customer and industry workflows, ServiceNow. “By making Visa’s services available through ServiceNow’s intelligent, AI-first platform, we’re powering innovation and setting a new standard in the payments industry.” “Solving customer pain points is core to our business at Visa, and collaborating with an industry leader like ServiceNow will allow us to help issuer partners resolve disputes more efficiently,” said Vanessa Colella, global head of innovation and digital partnerships, Visa. “ServiceNow and Visa look forward to offering clients the latest technology solutions, so they can focus on delivering an excellent experience for their customers.” ServiceNow Disputes Management, Built with Visa will unite the entire dispute management process – from the first indication that a charge is questionable to early resolution, investigation, and final resolution. It includes a single experience for solving disputes so that employees can have high quality engagements with cardholders, as well as dashboards, automation, alerts, and the ability to audit all transactions. Two standout features enhance its efficiency: a modern, user-friendly low code platform that allows financial institutions to make swift updates to their disputes management process, and generative AI-powered experiences that improve customer intake and agent investigation. The solution also incorporates ongoing changes to disputes rules and applies industry best practices for processes, workflows, and staying ahead of fraud. “Banks should prioritize their CX efforts around the drivers that most influence customer loyalty. For example, resolving problems and issues quickly remains one of the most important drivers of CX and retention for many banks,” wrote Alyson Clarke, principal analyst at Forrester Research. “Banks that adopt modern and flexible digital banking processing platforms will find it easier and faster to deliver innovative (and profitable) customer solutions.”1 ServiceNow is committed to revolutionizing financial services with new products and services. This initial integration marks the beginning of a more extensive, multi-phased relationship between Visa and ServiceNow. The companies will continue to build new solutions and will distribute Visa products and services to joint customers. Together, ServiceNow and Visa will help clients improve dispute management. 1Forrester, Consumer Banking Trends, 2024: Trends Shaping Retail Consumer Banking In The Current Economic Climate, Jan 17, 2024 About ServiceNow ServiceNow makes the world work better for everyone. Our cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNowTM.

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