The Future of Neobanking: How can Neobanks unlock profitable growth?

whitePaper | April 14, 2022

Gone are the days when customers would visit brick and mortar stores 3-5 times a week to complete their daily chores, buy luxury items or do banking. With the proliferation of mobile technology, social media, and internet banking, customer expectations shifted and evolved. Moreover, with the rise of on-demand and one-click mindset, induced by the likes of Netflix, Amazon and Uber, along with the need for hyper-personalisation, people were no longer willing to wait and watch for any of the businesses, and the case of financial services was no different. It is needless to mention that customer expectations and digital transformation have been evolving in parallel ever since.

whitePaper | May 7, 2020

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whitePaper | April 15, 2022

The global consumer finance market has rebounded at pace from the turbulence of the pandemic, led by an accelerating shift online and an accompanying wave of investment and innovation. With many people managing financial uncertainty, the segment has seen a step change in its progress, supported by new approaches to credit decisioning and the emergence of buy-now-pay-later (BNPL) as a major force in the payments landscape.

whitePaper | August 22, 2022

In the modern era of on-demand consumption and tailored customer experiences, the ability to put together banking systems to fit a Financial Institution’s needs is imperative. The continually changing landscape, cuttingedge competition, and rising customer expectations have become a general rule to adapt to practically every industry, including banking and financial services.

whitePaper | May 12, 2022

Conversational AI is a type of artificial intelligence that facilitates the human like conversation between a human and a software system in real time. It is a piece of software that a person can talk to, like chatbot, social messaging app, interactive agent, or smart device.

whitePaper | December 18, 2022

With the ever-growing interest in the Fintech industry and its constantly changing environment, it is worth keeping on track of the critical trends, opportunities and challenges in the Fintech industry. We conduct an annual market survey that shows how players in the industry expect the market to evolve.