Financial Management, Fintech

The future of financial services: better customer experiences start with automation

August 23, 2022

The future of financial services: better customer experiences
Over the last few years, consumers have shown extraordinary resilience through much uncertainty. Many have adapted by converting to a digital lifestyle. But creating great customer experiences in this digital-first world can be challenging. Financial Services is a highly regulated industry, and this can create gaps within the customer experience – but it doesn’t have to.

Spotlight

Brit Insurance

Brit is a market leader in global specialty insurance and reinsurance. We underwrite across all major classes of commercial insurance with a strong focus on Property, Casualty and Energy business. Brit is a reputable and influential name in the Lloyd's market and we pride ourselves on our specialist underwriting and claims experience. We encourage, expect, and reward exceptional delivery. We believe that how people do their job is just as important as what they do. Our culture as one of achievement through outperformance and we have established a framework that identifies and rewards this ethos.

OTHER WHITEPAPERS
news image

For the Capital Markets, Every Risk Playbook Needs to Implement These 6 Themes

whitePaper | June 14, 2023

The capital markets have not really benefitted from any tailwinds recently: Inflation rose and is not yet close to being stabilized; global interest rates jumped dramatically; there is slower growth, and geopolitical tensions seem to keep getting worse, among other headwinds.

Read More
news image

Fintech and the Pursuit of the Prize: Who Stands to Win Over the Next Decade?

whitePaper | October 10, 2022

Over the last decade, $5 trillion of market value has been created in financial services.¹ The sector’s gross profit pool has swelled to an amount larger than any other major group – larger than software, e-commerce, semis, and even healthcare. Since financial services are ingrained into nearly every aspect of our life and work, it is a natural target for disruption and innovation. Fintech has just experienced its very first venture-fueled innovation cycle with the percent of venture dollars rising from <5% of dollars deployed in 2011 to ~22% in 2021.² Hundreds of billions of dollars invested in the space has fueled a new wave of technology evolution around the world from omni-channel payment providers to B2B payments and fully re-bundled digital banks.

Read More
news image

Seven trends that will shape the future of the financial services industry

whitePaper | November 19, 2021

The financial services industry is changing at an unprecedented scale across the globe. Whether your organization is facing regulatory pressure to protect consumer data, demands for greater consumer access and control over their financial data, or competition in an expanding financial services ecosystem, you need a consumer identity and access management (IAM) solution that can help to: Align with Open Banking and consumer protection regulations Drive revenue and maintain competitive advantage Make it easy to acquire, retain, and protect your customers with no-compromise Zero Trust security Provide seamless omnichannel experiences across all platforms: brick and mortar, web, and mobile devices Below are seven key trends that will affect the future of the financial services industry. Understanding these trends can guide you in choosing the right IAM solution to help you meet these challenges head-on.

Read More
news image

Private equity secondaries investing

whitePaper | April 7, 2022

Private equity is an important source of capital for startups, young companies, firms in financial distress and companies that are seeking growth or buyout capital. As opposed to many other investment styles, private equity is an inherently activist asset class whereby the fund managers often exert significant influence over the underlying investments. Thus, investors in the asset class not only benefit from gaining exposure to otherwise inaccessible, unquoted/privately owned companies, but also from the skill-sets that fund managers bring to bear to improve a company’s long-term value.

Read More
news image

Payments in 2023 and Beyond Key trends for Asia Pacific

whitePaper | February 1, 2023

Towards the latter part of 2022, the world started making a recovery from the pandemic with many countries now opening their borders. With this re-opening, countries also facing global macroeconomic & geopolitical challenges. Higher inflation is driving central banks to take measures which will result in increase in interest rate margins and drive higher income for banks.

Read More
news image

Bank Clearing Automation

whitePaper | May 16, 2022

In many companies, bank clearing is still at a digital stage, with remaining manual transformations highly time consuming and potentially leading to errors. We explore here the process, for any bank and to any ERP, that automates this bank clearing process.

Read More

Spotlight

Brit Insurance

Brit is a market leader in global specialty insurance and reinsurance. We underwrite across all major classes of commercial insurance with a strong focus on Property, Casualty and Energy business. Brit is a reputable and influential name in the Lloyd's market and we pride ourselves on our specialist underwriting and claims experience. We encourage, expect, and reward exceptional delivery. We believe that how people do their job is just as important as what they do. Our culture as one of achievement through outperformance and we have established a framework that identifies and rewards this ethos.

Events