Regulating the Crypto Ecosystem The Case of Unbacked Crypto Assets

whitePaper | July 12, 2022

Over the past 10 years, the cloud has grown from an idea into a significant reality. More and more organizations are using the cloud for increasingly more functionalities. Measurements by Quint together with Whitelane Research1 show that 64% of the 200 respondents predicted that by 2022, more than 30% of their applications will run in the cloud (and 33% even expected it to be more than 50%). And perhaps more importantly, cloud is currently rated higher than other forms of outsourcing: 79% of respondents are satisfied with cloud infrastructure and 74% with cloud applications (compared to an average of only 69% for other forms of outsourcing). If this trend continues, all IT will be running in the cloud by 2030.

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.

whitePaper | May 12, 2022

Conversational AI is a type of artificial intelligence that facilitates the human like conversation between a human and a software system in real time. It is a piece of software that a person can talk to, like chatbot, social messaging app, interactive agent, or smart device.

whitePaper | May 11, 2023

Financial institutions are transforming how they interact with customers and employees. They are seeing the immense value of implementing digital tools to meet today’s expectations and demands — specifically, mobile technology tools that enable banking from anywhere.

whitePaper | August 18, 2022

The European Union’s Second Payment Services Directive (PSD2) signaled a new era of change and innovation in the financial services industry. Designed to make financial transactions more transparent, efficient and secure, the directive’s requirements help institutions satisfy increased consumer demand for smarter and more flexible banking options — without compromising security.

whitePaper | August 1, 2022

The Office of the Chief Accountant (OCA) is pleased to present the August 2022 edition of the Bank Accounting Advisory Series (BAAS). The BAAS expresses the OCA’s interpretations of accounting topics relevant to national banks and federal savings associations (collectively, banks or institutions, unless otherwise specified). We hope that you find this publication useful and that it continues to be a practical resource for bankers and examiners. The BAAS is updated annually to address ongoing accounting questions, newly issued and updated accounting standards, and emerging issues observed through March 31. Consistent with prior editions of the BAAS, the 2022 update does not focus on questions related to the impact of the Coronavirus Disease 2019 (COVID-19) and does not reflect policy statements and rules issued in response to the COVID-19 pandemic. COVID-19 policy statements and rules address specific challenges and are not intended to be used by analogy in non-COVID-19 situations.