ISO 20022: Building a universal language for payments

whitePaper | September 28, 2022

Strong financial controls, a robust banking system and evolving payment technology are vital to the growth of the South African economy. Without the correct frameworks and systems, accessibility to it becomes a significant challenge – for the public and private sector alike.

whitePaper | April 6, 2023

In a survey of over 780 interviews with 250 major banks across the globe, Finastra and East & Partners open the lid providing insights into how the tactical playbook for banking is changing for banks, and why the growing importance of technology in the banking industry is fueling a new age of competitive, ESG-related digital banking.

whitePaper | April 1, 2023

“Banking is necessary; banks are not,” said Bill Gates in 1994. As financial services become increasingly embedded into everyday life, the truth of this statement has never been clearer. Customers are increasingly accessing financial services through channels other than the bank. Embedded finance is changing the banking landscape and is expected to have an estimated market value $138 billion by 2026, according to Juniper Research.

whitePaper | February 2, 2020

The ability to close the books, consolidate results, publish financial disclosures, and provide insightful performance reports in the least amount of time possible is widely regarded as a proxy for good corporate governance. However, the financial close and reporting process is weighed down by inefficiency and unnecessary information. Accounting and finance professionals must fight to manage and optimize an increasingly complex and disconnected ecosystem. The available amount of data is only going to increase, and CFOs are tasked with leading financial transformation initiatives to address the disparities. The pressure is on finance teams to modernize and improve.

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.

whitePaper | March 4, 2023

Software, and the automation it provides, can allow financial institutions to scale and manage risk more efficiently, yet the process of buying new software is infrequent for many banks and credit unions.