Automated Payroll Posting

whitePaper | December 22, 2019

Data has always been the foundation of the banking industry. What has changed in recent years, of course, is the amount of data available and the speed at which it is processed as well as the need to quickly respond to market changes. New technology gives banks the power to collect, store, and analyze exponentially more information than was imaginable not too long ago. In the wake of Fintech, banks already know that to succeed in today’s ecosystem, they must use this wealth data at a massive scale to continuously innovate.

whitePaper | September 20, 2022

Banking has historically been one of the business sectors most resistant to disruption by technology. Since the first mortgage was issued in England in the 11th century, banks have built robust businesses with multiple moats: ubiquitous distribution through branches; unique expertise such as credit underwriting underpinned by both data and judgment; even the special status of being regulated institutions that supply credit, the lifeblood of economic growth, and have sovereign insurance for their liabilities (deposits). Moreover, consumer inertia in financial services is high. Consumers have generally been slow to change financial-services providers. Particularly in developed markets, consumers have historically gravitated toward the established and enduring brands in banking and insurance that were seen as bulwarks of stability even in times of turbulence.

whitePaper | October 3, 2022

By taking advantage of today’s technologically advanced world, there are many opportunities for financial institutions to innovate and enhance customer experience, beginning with building meaningful and authentic connections with customers. Exceptional customer engagement is an important component of quality customer experience as a whole, it directly impacts the way in which your customers interact with your organization. While a negative customer experience, such as an unpleasant interaction with customer service representatives or failure to accommodate a customer’s urgent needs, can easily tarnish the reputation of your financial institution (FI) and detract from the entire customer experience. Consequently, it is important that FIs not only seek out new ways to communicate with customers, but also exceed their expectations entirely.

whitePaper | April 6, 2023

In a survey of over 780 interviews with 250 major banks across the globe, Finastra and East & Partners open the lid providing insights into how the tactical playbook for banking is changing for banks, and why the growing importance of technology in the banking industry is fueling a new age of competitive, ESG-related digital banking.

whitePaper | March 10, 2022

Digital transformation in almost all aspects of the business was always anticipated, given that the largest segment of the global consumer base is accounted for by the digital natives of the millennial and Gen Z generations. The COVID-19 pandemic only speeded up the inevitable.

whitePaper | April 14, 2023

A Chief Financial Officer is central to the success of any organization. So any changes to that role, especially if those changes are being driven by broader trends impacting the function of the CFO across multiple industries and operational models, are important to recognize and understand.