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whitePaper | October 1, 2022

Some of the best innovations come from recognizing pain points and having the resolve to alleviate them. The scope of fintech became visible over a decade ago, when the success of mobile money brought into sharp focus the potential inherent in the combination of finance and technology – with innovation and empathy.

whitePaper | August 26, 2022

The payments industry is a rapidly changing scene that is constantly in flux due to the introduction of new payment methods, mergers and acquisitions, and new technology. Especially as technology advances, we’re seeing payment technology companies play a bigger role in the payments industry and many of them are even merging with traditional financial institutions to cater to the latest customer and merchant preferences. Unlike in the past, when payment processing was simply about facilitating the transfer of funds, the newest players in the payment processing world are completely redefining the customer experience and enabling business owners to manage their businesses with incredible ease.

whitePaper | December 11, 2021

Financial inclusion is a well-recognized global issue: 1.7 billion people are “unbanked” – lacking an account at a financial institution or mobilemoney provider – according to the World Bank.1 Meanwhile, many small- and medium-sized businesses face challenges in realizing benefits from the current financial system. Individuals and small businesses may not be able to access financial services; if they can, those services may not be of high quality, suitable or affordable. The World Bank defines financial inclusion as the ability of individuals and businesses to access “useful and affordable financial products and services that meet their needs”.2 Financial inclusion is a complex global problem that existing systems and offerings have so far failed to solve.

whitePaper | May 12, 2022

Conversational AI is a type of artificial intelligence that facilitates the human like conversation between a human and a software system in real time. It is a piece of software that a person can talk to, like chatbot, social messaging app, interactive agent, or smart device.

whitePaper | May 23, 2023

How can AI help, no matter which stage you are at in the credit cycle? There are multiple stages in the life cycle of a loan from origination and onboarding right through to monitoring and risk management, securitization and trading or investing. Each part of the cycle requires access to comprehensive, accurate and up-to-date data. Digital transformation is leading to greater efficiency in all of these areas but going digital alone may not be enough to fully harness the benefits of new technologies when it comes to regulatory compliance and risk management. And beyond that, what is the value this enhanced data flow brings? How can AI tools give companies a competitive edge?

whitePaper | September 26, 2022

The RBA is Australia’s central bank. Its duty is to contribute to the stability of the currency, full employment and the prosperity and welfare of the Australian people. It does this by conducting monetary policy to meet an agreed inflation target, works to maintain a stable financial system, acts as banker to the Australian Government, regulates the payments system and issues the nation’s currency. Over the past few years, the RBA has been exploring whether there is a role for a CBDC in Australia in the context of the RBA’s responsibilities for issuing the currency and overseeing the development of the payments system. The RBA is an industry partner of the DFCRC, and is using its involvement to support its research on CBDC.