PSD2 and Open Banking Without Pain

whitePaper | October 1, 2022

Africa has enjoyed an earlymover’s position in the application of fintech in effecting financial inclusion and economic transformation. The success of the continent’s mobile money revolution caught the world’s attention over a decade ago, bringing into sharp focus the potential inherent in the combination of finance and technology – with innovation and empathy.

whitePaper | April 13, 2023

Corporate treasurers are creating state-of-the art Treasury organizations to improve the speed and quality of financial decisions while reducing operational cost through shared services. The key challenge is choosing the best methods to integrate the systems that collectively produce insights treasurers need to meet corporate objectives—Treasury Management Systems, ERP platforms and banking partner systems. Use these four corporate-to-bank integration models to help guide your treasury transformation journey.

whitePaper | September 30, 2022

The pandemic caused lasting changes in consumer behavior, and the financial industry must adapt to the rapidly-evolving market. Stay-at-home orders caused many to shift to digital transactions, and these new habits have dramatically accelerated the need for payments systems modernization at financial institutions of all sizes. Legacy financial systems are ill-equipped to handle the rising volume of payments. Cyber fraud concerns have also increased as fraudsters around the globe developed sophisticated new ways to exploit financial systems, at a time when many institutions are still facing staffing shortages. Combined, these factors have made modernization of payments systems a top priority. “The dialogue in the U.S. payments ecosystem has irreversibly shifted toward offering increased speed, more choices, and simpler ways of sending and receiving payments," according to a 2022 Federal Reserve report.

whitePaper | March 14, 2022

The writing is on the wall. Disruptive technologies, evolving consumer behaviors and expectations, innovative new entrants, and a shifting regulatory landscape are all drivers behind the modernization of payments and banking. Current legacy systems are no match for these drivers of change, creating a predicament for financial institutions (FIs) who want to future-proof payments but face time and budget constraints.

whitePaper | June 7, 2022

When the Bitcoin protocol came into existence in January 2009, it was introduced as a peer-to-peer version of cash that would eliminate the need for financial institutions and other trusted intermediaries. Many of the early adopters of Bitcoin and other cryptoassets that have come since have viewed these innovations as a means to disrupt the traditional banking system.

whitePaper | December 7, 2021

The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Yet, being conservative and reactive aren’t the qualities you need to improve the customer experience. On the contrary, your organization needs to be agile and responsive to a changing business environment One way to ensure that your financial services firm stays agile is to implement a cloud contact center. This eBook explores how cloud contact centers enable financial services organizations to stay agile and elevate the customer experience. Moreover, it examines how versatile cloud contact centers adapt to the unique needs of diverse institutions such as banking, investment management, and insurance.