Personalized Customer Mapping: A way ahead in BFSI

whitePaper | January 3, 2020

A NEW WAVE OF disruption more forceful and more pervasive than what we have seen in recent years will likely unfold in the next decade. While the roots of this disruption— technological, economic, geopolitical, demographic or environmental—may remain the same, the unique convergence of these factors should unleash unprecedented change in the broader society and economy, and, consequently, in the banking industry as well.

whitePaper | June 7, 2022

When the Bitcoin protocol came into existence in January 2009, it was introduced as a peer-to-peer version of cash that would eliminate the need for financial institutions and other trusted intermediaries. Many of the early adopters of Bitcoin and other cryptoassets that have come since have viewed these innovations as a means to disrupt the traditional banking system.

whitePaper | April 20, 2022

The banking industry is experiencing seismic change, as the advance of cloud technology, rapidly changing customer expectations and increased competition apply pressure on traditional banking models. Meanwhile, more and more customers are moving their financial transactions online – a trend that has been further precipitated by the pandemic. This generational shift in banking has impacts across all channels and services: physical branch, online, mobile, retail, and commercial banking services are all under pressure to deliver and innovate in an increasingly competitive environment. A fundamental change in consumer behaviour is setting new expectations of banking products and services. Customers are demanding ease of use, 24x7 availability, real-time data and analytics, exceptional customer support, full visibility of all banking products, and more.

whitePaper | July 29, 2022

Would you like to be able to aggregate your data across your bank accounts? Enable your tax accountant to see your financial information? Enable the App of your choice to make a payment on your behalf? Or perhaps you would like to enable your residents or customers to perform these tasks in a low cost, secure and interoperable way? There is a global movement towards “Open Banking/Open Data” the paradigm shift where a user authorizes the release of their data from one entity (a data holder like a bank) to an entity where they would like it to go (a relying party like a FinTech). This is also known as “user-consent based data sharing.” Although this movement started with banking use cases and gaining access to data held by banks, it is now expanding to a range of other verticals including brokerage and mutual fund services, insurance, telecommunications, utilities, health and more.

whitePaper | March 21, 2022

Even after migrating key business processes to the cloud, companies can trip themselves up by continuing manual management of high-volume reconciliations, complex journal entries, and other financial close and accounting processes. This error-prone approach reduces accuracy and visibility, risking business agility and regulatory compliance.

whitePaper | July 10, 2023

The payment industry is experiencing a revolutionary shift, with traditional transaction timelines reduced from days to seconds. As a result, the demand for instant payments has prompted these institutions to reassess their innovation priorities and shift their focus towards the underlying data infrastructure that powers these lightning-fast transactions.