Enabling offline payments in an online world

whitePaper | October 1, 2022

Africa has enjoyed an earlymover’s position in the application of fintech in effecting financial inclusion and economic transformation. The success of the continent’s mobile money revolution caught the world’s attention over a decade ago, bringing into sharp focus the potential inherent in the combination of finance and technology – with innovation and empathy.

whitePaper | April 14, 2023

A Chief Financial Officer is central to the success of any organization. So any changes to that role, especially if those changes are being driven by broader trends impacting the function of the CFO across multiple industries and operational models, are important to recognize and understand.

whitePaper | May 7, 2022

Many traditional financial services products are being commoditised. They are becoming irrelevant in the lives of customers. They are seen as table stakes. What customers really care about is value, convenience, and security. And what they want is a financial services ecosystem uniquely tailored to their specific needs. I am not particularly prone to making predictions. But – of this – I am fairly certain: in the next 15 years, all of the most successful financial services organisations will be platform players. The leaders will be defined by the ecosystems that gravitate around them. They will be measured by the incremental value they deliver their customers. And they will grow based on their ability to meet their customers’ needs.

whitePaper | April 14, 2022

The expectations today's customers have towards personalized digital banking are directly impacted by their experience across other industries such as eCommerce, healthcare, gaming, retail, etc. This is particularly true across emerging markets in Africa, such as Kenya, South Africa, Ghana, Nigeria, and Egypt, where increased mobile penetration has created an obsession among customers for customized digital experiences, forcing institutions to align their offerings towards this trend.

whitePaper | September 3, 2022

Money has transformed human society, enabling commerce and trade even between widely dispersed geographic locations.

whitePaper | February 13, 2023

In recent years there have been many transformations within banking that have focused on Customer360, the omnichannel experience, AML/Fraud predictions, AI digital assistants to drive operational effciency and core banking modernizations to name but a few. Yet most of them have stayed true to their core business alignment of banks controlling how their customers engage and leverage their product offerings.